Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 171 - 180 of 996 reviews
RP
4 out of 5 stars

Quick and easy to do online.

Quick and easy to do online.

Date of experience: July 7, 2025

rh
5 out of 5 stars

Customer service are lovely!

Customer service are lovely!! The man I spoke with helped me so fast with little effort from me at all!

Date of experience: July 7, 2025

I
5 out of 5 stars

The costomer service was quick/easy and…

The costomer service was quick/easy and revolved my problem with minimum stress to me

Date of experience: July 7, 2025

JM
5 out of 5 stars

Good

Very good attent

Date of experience: July 7, 2025

TC
5 out of 5 stars

Very friendly and it was sorted very…

Very friendly and it was sorted very quickly

Date of experience: July 7, 2025

SA
5 out of 5 stars

My experience with Yorkshire water very…

My experience with Yorkshire water very great and my issue with the bill was resolved very quickly and the customer service is really helpful and great and understanding.

Date of experience: July 7, 2025

AM
5 out of 5 stars

Monthly payments

A listening ear very understanding if anyone struggling please ring them they will help if they can well done Yorkshire water

Date of experience: July 7, 2025

GY
5 out of 5 stars

Good communication

Good communication, but still need to know my RV, and how my bill is calculated please? regards, Graham

Date of experience: July 7, 2025

gr
5 out of 5 stars

Dealt with the issue quickly…

Dealt with the issue quickly professionally and was resolved successfully

Date of experience: July 7, 2025

JL
2 out of 5 stars

Shocking prices

I think considering how much you are about to be charging me for water, you would expect anything else. I am moving into a 2 bedroom property with a water meter. and you are going to charge me over £70. I was previously living in a 4 bed property and paying less than that and you still had to refund me.

Date of experience: July 7, 2025

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