Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over Β£200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total β€’ Write a review

Showing 161 - 170 of 996 reviews
M
5 out of 5 stars

Mohammad very helpful Yorkshire water

Lovely chap called Mohammad very helpful

Date of experience: July 8, 2025

GW
5 out of 5 stars

Clear and simple billing

Clear and simple billing, easy to move to another area

Date of experience: July 8, 2025

KF
5 out of 5 stars

Yorkshire Water went out of their way…

Yorkshire Water went out of their way to solve my problem

Date of experience: July 8, 2025

RH
5 out of 5 stars

Make sure you pay on time

punctual payment reminders and not emotive language

Date of experience: July 8, 2025

AW
5 out of 5 stars

Brill Service By Yorkshire Water Customer Team

Just had a smart meter fitted by Yorkshire Water that prompted me to sort an on line account. I had trouble setting this up. The operative Sara was brilliant and talked me through the process. Great customer service

Date of experience: July 8, 2025

J

Jsc

US

5 out of 5 stars

Really easy to create account online

Really easy to create account online

Date of experience: July 7, 2025

Ka
5 out of 5 stars

Really easy to tell about house move

Really easy to tell about house move

Date of experience: July 7, 2025

MM
5 out of 5 stars

They just make everything easy to…

They just make everything easy to change thank you

Date of experience: July 7, 2025

c
5 out of 5 stars

Simply excellent

Simply excellent

Date of experience: July 7, 2025

ME
5 out of 5 stars

Excellent customer service

Excellent customer service, option to pay half yearly, polite reminders to pay.

Date of experience: July 7, 2025

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