Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
s
2 out of 5 stars

Not told I would be on a meter

It wasn’t explained to me that we would be on a meter at any point during the sign up. Can I have a call to discuss this please. Thanks

Date of experience: July 9, 2025

P

PH

US

5 out of 5 stars

Very helpful & great communicative…

Very helpful & great communicative customer service

Date of experience: July 9, 2025

C
1 out of 5 stars

Hopeless company

Hopeless company , apparently a hosepipe ban from this week, Severn trent water areas- not so. Its as though droughts come as some sort of surprise to these clowns, dig another reservoir for petes sake! These companies have spent decades servicing share holders and doing nothing for their customers. Oh , and look at all these questionable 5 star reviews...as though people put a positive review on about a water company when they move house , yeah, ok ....

Date of experience: July 8, 2025

JM
5 out of 5 stars

Very helpful

Very helpful, very patient & very understanding. Problem solved and explained my choices clearly.

Date of experience: July 8, 2025

WA
5 out of 5 stars

Experience with Yorkshire Water

Experience with Yorkshire Water It's a good experience so far

Date of experience: July 8, 2025

EO
5 out of 5 stars

It was easy to arrange to pay for my…

It was easy to arrange to pay for my water for a rented property that I was about to move into. I had never paid bills directly before and it wasn’t very stressful at all.

Date of experience: July 8, 2025

R

RJ

US

5 out of 5 stars

Friendly & Efficient

Friendly, helpful and efficient when arranging appointment for water meter to be installed

Date of experience: July 8, 2025

JD
1 out of 5 stars

The cost of water from Yorkshire Water…

The cost of water from Yorkshire Water is out of control. It's unfair that they can charge what they want, knowing that customers have zero choice.

Date of experience: July 8, 2025

J
5 out of 5 stars

online form easy to complete and short…

online form easy to complete and short - much better than the council tax form

Date of experience: July 8, 2025

P

Pam

US

5 out of 5 stars

Really helpful and went the extra mile…

Really helpful and went the extra mile to help with my request.

Date of experience: July 8, 2025

Previous1•••151617•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.