Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

0
0
🔥 High engagement

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over 5 years ago
5 out of 5 stars

It was done super easily.

It was done super easily.. thanks winni

Helpful?
Mamatha
Mamatha
1 reviews
over 5 years ago
1 out of 5 stars

Worst Birthday Cake Ever

Hi, I had ordered a birthday cake for my dearest family. The cake delivered was the worst quality , no message , no message written . Also the cakes are pricey. Will never order from them . Also recommend people not to go by their website . They pretend to have all sort of cakes and services but not worth it. Fraud services with some cheap products..

Helpful?
over 5 years ago
5 out of 5 stars

Nice service !

Preet was very helpful and quick. She gave me all the required information and made sure that my queries were resolved.

Helpful?
SS
SS
1 reviews
over 5 years ago
5 out of 5 stars

There was a error in message on Cake

There was a error in message on Cake. Contacted them. Preet attended me th correction was done so quickly. Great.

Helpful?
Shrimant
Shrimant
1 reviews
over 5 years ago
1 out of 5 stars

Fraudster took away my Rs3446 and never…

Fraudster took away my Rs3446 and never delivered I had ordered a cake, bamboo plant , hats and flowers for my Dad's 80th birthday since I am out of the country and cannot make it due to covid, these guys ruined it all, never delivered a single item nor are they refunding my money, the order total was Rs:3446. I have written multiple times no use, have spent hours to chat with their agents. Covid has hit everyone that doesn't meant one gets to cheating...pathetic. I have ended up filing a Cyber fraud case with case # 22408200051577, i wished I could attach files here. And the order # was 008271015669

Helpful?
over 5 years ago
5 out of 5 stars

Excellent customer care

The customer care by Shilpa was excellent, she patiently clarified all my doubts as it was the first time that i placed an order. Waiting eagerly for my first surprise to be delivered...

Helpful?
Luke Watts
Luke Watts
1 reviews
over 5 years ago
1 out of 5 stars

Worst customer care and never did what was promised

Placed a cake order for the first time, and sure this will be my last. It took over 8 hours to delivery. And the worst customer service. The guys on call sound very rude and the chat agents take ages to answer. Worst service I have come across. They say on the site delivery is 2 hours but takes an entire day. After receiving the cake I was shocked to see that they never put the message on the cake as shown on their website. Will never use these guys again. Guys please avoid this website. Worst service I came across in many years.

Helpful?
Soujanya
Soujanya
1 reviews
over 5 years ago
1 out of 5 stars

This is a cheating online company

This is a cheating online company. Don't ever trust them. I ordered a cake and got a different cake with bad quality. Paid extra 400 rupees for midnight delivery but they delivered the cake prior to that time. Their customer care employees are useless. Just giving reasons and asking us to send mail for yen number of times. This is a fraudulent company which pickpockets money from people. Beware of these pickpockets😡😡😡😡😡😡😡😡😡💦💦

Helpful?
Abhinav Vats
Abhinav Vats
1 reviews
over 5 years ago
5 out of 5 stars

shivi is smart and quick!!!

Shivi is smart and quick!!!keep it up

Helpful?
Vijaya Priya
Vijaya Priya
1 reviews
over 5 years ago
5 out of 5 stars

Kiran gave a good assistance today with…

Kiran gave a good assistance today with regard to my order.very prompt in answering.

Helpful?
over 5 years ago
4 out of 5 stars

Great assistance by Mr kiran regarding…

Great assistance by Mr kiran regarding change in the contact details

Helpful?
Mannat Dhawan
Mannat Dhawan
1 reviews
over 5 years ago
1 out of 5 stars

Disappointed!!

Hello this is mannat and i ordered a truffle cake today for my friend.. i got a prompt response through lavanya regarding it and i was happy with the service but as soon my friend got the cake and shared a picture i'm very disappointed. 1. The cake is not a truffle cake , it was normal one with just chocolate layer on it. 2. The cake was plain, they didn't write the message i told them to write on it. Why are you asking for the message if you are not writing it :/ 3. The cake tasted okayish. 4. They didn't even give the message note i wrote along side with the cake! Again why is that feature given if not used ?? -_- To be honest winni you ruined my surprise.!! It was a surprise for someone and didn't go quite well.

Helpful?
over 5 years ago
5 out of 5 stars

Hi, today i have ordered cake through online, while i enquire about my cake in live support, i did chat with Lavanya and she gave proper response to my question with very politely.

Hi, today i have ordered cake through online, while i enquire about my cake in live support, i did chat with Lavanya and she gave proper response to my question with very politely. Thank you so much Lavanya for your team support.

Helpful?
Nagendra Babu
Nagendra Babu
1 reviews
over 5 years ago
5 out of 5 stars

Very Good Service

Hi Guys, Yesterday i have order cake through online and cake order on time. while i enquire about my cake in live support, i did chat with Lavanya and she gave proper response to my question with very politely. Thank you so much Lavanya for your support.

Helpful?
kumar anandha
kumar anandha
1 reviews
over 5 years ago
5 out of 5 stars

Preet is very responsive in quick…

Preet is very responsive in quick succession.i am very happy with her service.

Helpful?
Khushi Bhatia
Khushi Bhatia
1 reviews
over 5 years ago
1 out of 5 stars

It's completely a poor service by you…

It's completely a poor service by you people I had ordered mighty Raju photo cake for my son's birthday on 27aug 2020 I got the cake on time but as it's a game of taste if you people are in a food delivery I wants to ask from you people that how do you paste the photo of mighty raju on the cake ? Because please taste that photo part once than deliver the cake it's completely tooo bad in taste if you are using any technique so please change it because as I wasted my money on that so more people like me can be fool by you guys . Wasted my 749rs and spoiled my kids birthday by ordering from you guys 😞😞😞 I wish I could give a zero to them

Helpful?
over 5 years ago
5 out of 5 stars

Kiran guided me well.thanks

Kiran guided me well.thanks

Helpful?
over 5 years ago
5 out of 5 stars

Thanks @Kiran for helping me.

Thanks @Kiran for helping me.

Helpful?
over 5 years ago
5 out of 5 stars

Thanks for the prompt response ..

Thanks for the prompt response ..I Had been a regular guy ordering cakes with WINNI..

Helpful?

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