Winni

Winni has a good support and assistance when it comes to customer. The customer support executive - Lavanya addressed all my queries related to my order in a polite way and right resolutions were provided to me I also got a good trust and would recommend winni.in to others because of such a good customer support. Special thanks to Lavanya for all the assistance.

Lavanya is best assist me on change the address and delivery date is really grateful

Thank you so much for your quick response Preet

Good experience so far

Missed area in the address book I thought to cancel the order and update the address.But with live support lavanya solved the problem with no cancellation. Thankyou

I hve ordered cake for close relative on 1st sep Chennai Very worst to the core, waste of money 1. No customer support service 2. No content on the cake. Hot breads 100 times better 3. Not even single candle 4. No knife 5. I hve paid totally 750 for half kg 6. Cake was very pathetic it was lukng likd local bakery cake. 7. Being as a hotelier i never commented on food 1st time n my i gave very bad comments. Pls tell me winni where you given this order to delivered us. I will post in all the social media and this responsible in belongs to winni only. This s my 2nd order here

Customer support from is WINNI is so good and supportive

nice service and reasonable product range good quality

I don't think I can give these people even one star. For all those who are searching for reviews and think okay, just one bad review, the rest are goodz please do think ten times atleast. The reason I'm telling you this is because I ordered a champagne shaped chocolate from them and it just got delivered today. The package was opened and it looked like someone consumed it. During covid times, this is not the behaviour that we expect. The worst part is I called their customer service and people kept hanging up on me because they didn't know how to deal with my issue. Please do not purchase from them.

Thanks shilpa!!.. It was pleasure talking to you and thanks for sharing the info that i needed

Very good products and in time delivery...am very much happy with the delivery and product quality The customer support is also very helpful 'Mannat' gave me good info of my enquiry

Preet was excellent in helping me with my query

Kiran,Nice to talk with you, polietly, quick respond. Thanks a lot.

Preet is very humble and good at work. Please make her your esteemed employee. Lots of blessings to preet byee.

Good and quick help by preet.

Mannat is very helpful. She replied instantly and solved my query. Thank you for your support and assistance

Excellent customer support by Kiran mam

Nice and fast service

This is one of the worst service i have ever seen. I ordered cake for my friend and my order no. is #00806975594. The cake which they delivered not fresh. I think they baked that 6-7 days before and they delivered the same. I told to customer care and they said they can't do anything. ............... So guys think before sending cakes or anything from this website. You will send your wishes with cake and they are sending there garbage along with :)

In these tough COVID19 times, reaching a customer service agent is difficult, I tried calling the mobile numbers provided for contact on winni.in, but was not able to reach, since they were out of service / invalid as in automated voice message. I lost hope that the orders placed will not be delivered. Then, I tried the online chat service, Shivi, Customer Service Agent, was available almost immediately and has informed me that my cake order will be delivered today 31-Aug-2020, bet. 8PM - 9PM. However, the mug order will reach only after two days. I'll will be also intimated for the cake and mug regarding delivery via sms and email. I am assured now that my orders will be delivered. I hope Winni.in delivers the complete order on schedule and promised.