Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

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0
🔥 High engagement

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Ashish Jain
Ashish Jain
1 reviews
over 2 years ago
1 out of 5 stars

Very Very bad first and last experience

I ordered first time from Winni and i am very very dissatisfied from the item received and also the behaviour of customer care. I ordered item named "My Beautiful Mother Oil Painting Art" from winni. But i got soft copy only while i order for photo frame. The "soft copy" option was selected by default and there must be a prompt saying that "soft copy is selected and you will get soft copy only" before proceeding the next window. I asked for refund but did not get any response back. Here are so many reasons for not using winni. 1. i ordered for Photo Frame and i got Soft copy only and 2. The quality of softcopy is crap. Its like someone used photoshop and just changed background to animated. No creativity is used. Not one percent good as compared to sample painting. 3. How can "Oil Painting Art" be a soft copy. where are Oil and Art used here. 4. For Soft copy how on earth you can ask for INR 1400. Its very low quality and 5 minutes photoshop work which anyone can do for free.

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Deb Kolkata
Deb Kolkata
1 reviews
over 2 years ago
1 out of 5 stars

Pathetic experience, cheating website

Pathetic experience. While placing order, website said same day delivery possible (order no 305083254014) at the pin code 723102. Few hours later they communicated that delivery not possible for that pin code. I missed sending flowers on my mother's birthday :-(

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Dilip Kumar
Dilip Kumar
1 reviews
over 2 years ago
1 out of 5 stars

They are mentioned is free delivery but…

They are mentioned is free delivery but when u go for payment process delivery free 200, convenience fee 100, so Frnds make ur order through a familiar shops not like this online company. Even we cannot expect the cake will be deliver or not. Winni is a worst don’t get fooled on a special day.

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over 2 years ago
1 out of 5 stars

A simple half kg butterscotch cake they…

A simple half kg butterscotch cake they delivered was stinking like hell. We raised complains but they didnt gave any resolution. They charged additional Rs 200 for delivery and cake was priced at 800. An Absolute nonsense and third quality cake +service. Pathetic it it. Please stop using services from Winni.

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adwiprath g
adwiprath g
1 reviews
over 2 years ago
1 out of 5 stars

Worst Customer service from Winni

Worst Customer service from Winni. My 1600 Rs is gone. They just play with people emotions.. and falsely they have mentioned the order has been delivered.. Worst . Please dont ever order .. Worst worst customer services.....

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No Name
No Name
1 reviews
over 2 years ago
1 out of 5 stars

Highly unprofessional.

Highly unprofessional. Their vendor forgot to send cake and after lodging complain hurriedly sent to tell us that his relative has expired. Meanwhile Winni chat support was busy cross checking and harrasing me instead of their vendor.Omce they het the money, they don't give a darn about service and quality of products.

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zia karol
zia karol
1 reviews
over 2 years ago
1 out of 5 stars

I ordered for a cake

I ordered for a cake. Its was not fresh at all. Mouldy icing and rubbish cake

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Mr Menon
Mr Menon
1 reviews
over 2 years ago
1 out of 5 stars

Fraudulent company- avoid!

Fraudulent company- avoid! Placed order for flowers and cake at a cost of ₹3200 on the 19th of March and paid extra for same day delivery. The items were never received. The company claims that delivery was attempted without success on 3 occasions and therefore the order is classed as complete as fare as it's concerned. In the end, I did not receive the goods I ordered and no refund. This is blatant fraud and I would strongly advise everyone to avoid this company like the plague.

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over 2 years ago
1 out of 5 stars

Never order cake from Winni

Don't never order cake from this website They are fake. I ordered cake for my wifes Bday. They delivered very cheap cake with bad smell. Don't spoil your special day with this cheaters.

Helpful?
PA
PA
1 reviews
almost 3 years ago
1 out of 5 stars

Winni is a fraud company, bad experience, bad product quality

Winni is a fraud company. They delivered a flower plant 3 days after the expected day. The delivered plant was completely dried. Both of their customer care numbers were unreachable. When a complaint is raised on chat, they keep giving ETA, but there is no revert after the ETA is gone. They do not even send an email to acknowledge the complaint, no complaint number is shared. Standard response: "I will share your complaint to the team I request you to please wait for some time we will notify you." No definition of some time here. Very poor company, never order from here.

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almost 3 years ago
1 out of 5 stars

Fraud

Fraud Morning I ordered and cake is not delivered. Never order cake from Winni. Worst and pathetic.

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Movie Mantra
Movie Mantra
1 reviews
almost 3 years ago
1 out of 5 stars

I ordered cake and flowers on 13 th of…

I ordered cake and flowers on 13 th of feb for deliver on 14th of February 1st of all it did not arrive on 14 it arrived on 15th of February and cake was all smashed and not kept in refrigerator roses were not fresh either. I raise a complaint with the winni team and send cake pictures aswell but no response. Very bad experience with this website. Just don’t go on this website or app to waste you money. I am giving only 1 star because there is nothing in minus other wise I will give them -100 points.

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Arti Sinha
Arti Sinha
1 reviews
almost 3 years ago
1 out of 5 stars

Worst online delivery appp

Ghatiya app,ghatiya service system,totally hated,dont waste ur money

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Ken
Ken
1 reviews
almost 3 years ago
1 out of 5 stars

did not deliver gift on intended date

did not deliver gift on intended date, unable to make contact with company, no tracking available

Helpful?
almost 3 years ago
1 out of 5 stars

I order Cake for this Website

I order Cake for this Website, on 14 Feb for Pune Location, but delivered on 15 Feb, or customer care no.always busy, many time I try to connect the customer care no. But it's always show busy on another no. Or one more thing it's shows that delivered but where it delivered I don't know, I already raised ticket to cancel my order, but no response. Worst app, don't use please 😡 waste money, no refund , no delivered order.

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Faizan Khan
Faizan Khan
1 reviews
almost 3 years ago
5 out of 5 stars

Great Service for me they delivered the…

Great Service for me they delivered the order in the provided time slot with amazing Product Quality. hate off!!

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Sudhir Pandey
Sudhir Pandey
1 reviews
almost 3 years ago
1 out of 5 stars

Worst...

Worst.... worst... nothing more could be worst. I ordered a gift for my family, to be delivered on 14Feb2023, 10AM to 2 PM, and paid extra money for express delivery charge. But, they did not deliver and no body responded, and it was total disaster. Somehow, the delivery was made, next day, 15 Feb2023, at 6 PM, that, too after so many calls, and conversation. The quality of product delivered was also very bad... Please guys, don't get fooled by this company, and don't lose your precious time and money.

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Rita Kamble
Rita Kamble
1 reviews
almost 3 years ago
1 out of 5 stars

Worst services dont use this site its a scam

Worst services They are giving suarity to deliver in 2hours it till 1day not deliver the suff not even cancellation policy is there.Customer care no always busy and even if they received a call they give time they deliverd but actual product still not deliver i thing its a scam to cheat people and money from them never ever this site for online

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Nidhi Bhuwal
Nidhi Bhuwal
1 reviews
almost 3 years ago
1 out of 5 stars

Worst website

This is a worst website. I have ordered the cake but it was not delivered on the day it was ordered. They didn't deliver the order on 14- Feb yet sent the mail that order is successfully delivered. Contact number mentioned in the website is always busy and nobody is there to solve our query. After complaining to many places, they delivered the cake on 15-Feb that to of worst quality. Kindly don't order anything from this website. Nobody will guide you about your orders.

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almost 3 years ago
1 out of 5 stars

Worst service

Worst service. They didn’t deliver the order yet its been 2 days . They don’t respond on email, chat , instagram.

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