Review summary

Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Adam and Jamie, Wessex install team

Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks

Thank you to Jamie and Brandon

Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.

Very quick and efficient installation…

Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks

Team 3 great

Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀

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All reviews

738 total • Write a review

Showing 41 - 50 of 734 reviews
MT
5 out of 5 stars

Garden Team 4 lead by Mark…

Garden Team 4 lead by Mark were excellent 👏. Extremely courteous, helpful, efficient and thorough. A very professional team keeping, and leaving the site clean and tidy. A pleasure to have you on site. Thank you G T 4 and Wessex Internet.

Date of experience: June 25, 2025

JW
5 out of 5 stars

Can’t rate Wessex Internet highly…

Can’t rate Wessex Internet highly enough - Garden Team 5 here today, turned up on time, really helpful in planning where things were going and left site clean and tidy. Customer service overall for WI is excellent- you can easily get hold of helpful well trained people - they’ve even accelerated the final instal as my old Openreach line has been down for two weeks - Bye bye Openreach!

Date of experience: June 25, 2025

D

Dan

US

5 out of 5 stars

Amazing setup given some very difficult…

Amazing setup given some very difficult conditions at my property, Poppy was an absolute credit to the company and did an incredible job. Once it was all set up, we went from approx 0.5mbps to 800+, which is mind-blowing. Couldn't be happier, Wessex are heroes for doing what they're doing

Date of experience: June 24, 2025

LH
5 out of 5 stars

Team 5 were efficient

Team 5 were efficient, helpful and courteous

Date of experience: June 24, 2025

GT
5 out of 5 stars

Great service - well done Gardening Team 5!

Gardening Team 5 came to my house today to run cables through my garden to my house. Not only were they very professional and polite, they’ve done an incredibly neat job - you’d never ever know they had been - and you can’t see the cables anywhere. Great service!

Date of experience: June 24, 2025

AT
5 out of 5 stars

Great garden team install

Garden team 4 were lovely to deal with. All friendly guys, a great first experience of joining up to Wessex internet.

Date of experience: June 23, 2025

TR
5 out of 5 stars

Team 5 came out today

Team 5 came out today , no mess , friendly & did 3 properties on site instead of just the one that was booked in .

Date of experience: June 23, 2025

JB
5 out of 5 stars

Garden team 2

Garden team 2, headed by Joe did a fantastic job - very efficient. Thank you

Date of experience: June 23, 2025

AW
5 out of 5 stars

Team five installed our cable

Team five installed our cable, they were all polite, helpful and considerate. They listened to us regarding the route. The garden and pathway were left immaculately.

Date of experience: June 20, 2025

CJ
5 out of 5 stars

Wessex fibre garden team no.5

Great tidy job from team no 5, the lads put the cable where we wanted it

Date of experience: June 19, 2025

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