Review summary

Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

M
Adam and Jamie, Wessex install team

Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks

Thank you to Jamie and Brandon

Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.

Very quick and efficient installation…

Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks

Team 3 great

Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex πŸ˜€

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All reviews

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Showing 31 - 40 of 734 reviews
DD
5 out of 5 stars

Garden team 3 …

Garden team 3 attended my property today. Very polite and efficient. I was worried about the cable route across my flower beds but by friendly discussion they were able to route very discreetly, and found a way across my concrete driveway. Very neat job. Well done.

Date of experience: June 30, 2025

S
5 out of 5 stars

Very good service and installation

Very good service and installation, no issues, a very happy customer! Recommended provider.

Date of experience: June 30, 2025

ML
5 out of 5 stars

Internet connection

Adam and Jamie came this morning to connect our Internet with wessex in yeovil they where very professional, polite,chappy,and happy gents,they explained everything to us,in a way that we understood as we are not computer literate,thank you guys and wessex for a job well done.

Date of experience: June 30, 2025

AF
5 out of 5 stars

Good installation and good service.

Wessex had to clear two blockages in the duct to my house which involved digging two pits to find the problems. Adam & Jamie did a first class job and reinstated everything neatly. Fibre connection was done a couple of days later, all working fine with much better download and upload speeds.

Date of experience: June 30, 2025

A
5 out of 5 stars

Just had Jimmy out to do the final fix…

Just had Jimmy out to do the final fix of our broadband into the house. Made a really good job of it set it all up and transferred all our devices to it. Really nice guy new what he was doing tidied up after himself and it’s working perfectly.Happy days.

Date of experience: June 28, 2025

K
5 out of 5 stars

Garden Team 5

We had the Garden Team 5 come out and run the cables to the property. They were really friendly and very efficient. They listened to my request on where I wanted the cable to enter the property. We haven’t had the the internet connected yet so I can’t comment on that, but the experience so far has been very positive.

Date of experience: June 28, 2025

MG
5 out of 5 stars

Finally joined the 21st Century

Everyone who I dealt with, from the office staff via phone to the installation teams in our garden were very friendly and efficient. The improvement in our Internet is astonishing, as a family we can all now enjoy whatever we want without the depressing buffering

Date of experience: June 27, 2025

SK
5 out of 5 stars

Great Team

What can we say! After a night stressing about where the cable could go and worrying about how it will affect the garden, Team 5 arrived and within minutes all was explained and work started. They were so polite and just got on with the job. We were amazed at how quickly the job was finished. You would never know anyone had dug a trench through our border and over the lawn. We were so pleased. They even pointed in a couple of slabs for us. Apart from a few missing weeds, which was a total bonus, the garden looks untouched. Thank you Team 5 for your haed work and making it all stress free for us. We wouldn't hesitate to recommend you

Date of experience: June 27, 2025

A
5 out of 5 stars

Broadband Installation

Max connected up our fibre optic broadband and installed the router and booster very efficiently and tidily. All working very well. Good job Max!

Date of experience: June 26, 2025

PW
5 out of 5 stars

Mark's Garden Team 4

Mark's Garden Team 4 arrived on the dot. Extremely polite and friendly. Walked me through the job scope and we agreed the route through the garden to my preferred csp location. Access into my garden couldn't accommodate their machine so they had to dig manually which was not easy as mostly chalk and flint under thin soil. They did a sterling job and surprisingly quick. Explained the next step in the process for the installation indoors. Very good experience.

Date of experience: June 26, 2025

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