Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

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All reviews

879 total • Write a review

Showing 101 - 110 of 875 reviews
Hc
5 out of 5 stars

Great classes and instructor!

Our swim instructor Vicki is so brilliant! We look forward to our sessions every week thanks to her! We love the songs and lessons so much!

Date of experience: June 23, 2025

C
5 out of 5 stars

It has been a very good experience

It has been a very good experience, I am impressed with the results.

Date of experience: June 23, 2025

GM
5 out of 5 stars

Great classes for newborns

Great classes for newborns. The activities are very well thought and they help the baby to get familiar with water.

Date of experience: June 23, 2025

KC
5 out of 5 stars

My son really enjoys swimming lessons

My son really enjoys swimming lessons. As specially swimming teacher Lydia is so kind and nice. She pay attention to every baby and make sure every baby is comfortable.

Date of experience: June 23, 2025

E

Eve

US

5 out of 5 stars

Our baby really is a water baby! 10/10, definitely recommend

Our daughter started water babies at 3 months old and within her first year has learnt skills that will keep her safe in the water whilst also having so much fun !! Would definitely recommend !!’

Date of experience: June 23, 2025

J

JG

US

5 out of 5 stars

Swimming cancelled ....

When swim day is the favourite day of the week, and you receive a notification to say swimming is cancelled - would usually lead to real disappointment.... We have has two unexpected and unforeseen issues with the pool in the last few weeks meaning our lessons have had to be cancelled. Totally disappointing, however - unfortunate events arise in life, the cancellations have happened purely down to our safety in the water. Clear explanations given, and swift credits onto our account means that whilst we wish we were swimming, we feel so pleased that the safety of our baby has been put ahead of any commercial benefits. Thanks guys! We feel safe knowing that you won't let us get into a pool that is below standard!

Date of experience: June 21, 2025

P
2 out of 5 stars

Some good teachers but stinking nasty…

Some good teachers but stinking nasty attitude from the business manager. I'd avoid this service, two years of good service but management need to check themselves

Date of experience: June 20, 2025

CH
5 out of 5 stars

Helen is brilliant as a swim…

Helen is brilliant as a swim instructor. We’ve been with Water Babies for over three years now and had a few instructors in that time, she is hands down the best. Our class is on Sunday mornings at the Village Hotel in Farnborough, and it’s always such a lovely start to the day. Helen has such a calm, friendly way with all the little ones. Hudson is still building his confidence in the water, and she’s so patient and reassuring with him. Amalie, who’s nearly four, is absolutely thriving, and it’s amazing to see how far she’s come. Even in a group setting, Helen makes every child feel seen and supported. The classes are fun, well-paced, and always so positive. She’s a real asset to the Water Babies team, and we feel really lucky to have her leading our class.

Date of experience: June 17, 2025

JF
5 out of 5 stars

Magical Memories Captured Underwater

The Waterbabies underwater photoshoot was such a special experience! The team were amazing at making Fred feel calm and confident when they took his pic underwater — and the photos are just stunning. It’s incredible to see your little one so at ease in the water. A beautiful keepsake we’ll treasure forever.

Date of experience: June 17, 2025

RK
5 out of 5 stars

We love Waterbabies and Nat!

My daughter and I have been swimming with water babies since she was about 8 weeks old and she’s now 2 years and 2 months. We have Nat as our instructor and we can not fault her, she is great! She is so interactive with the children and stops to explain what we are doing very clearly and she is very supportive of new parents and children who may seem nervous too! We can’t thank her enough! My daughter has so much confidence in the water and we have Nat to thank for that!

Date of experience: June 13, 2025

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