UK Water Softeners is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to & answered our questions - completed the work on time & left the our location as if he'd never been there. A truly competent & professional installation & I would highly recommend UK Water Softeners
The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work within the time period he had said. No fuss, no mess. Thank you.
What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both agreed upon a deal to move forward. Installation day, and Pete arrived. The old installation, about 12 years ago, was not up to standard. Pete transformed the plumbing with his installation, and what a lovely chap he is, with decades of experience. I am delighted with my experience with this Company and wholeheartedly recommend them to any potential purchasers.
Great reliable service being using them for over 25 years. Totally recommend
No description available yet.
Website
www.uk-water-softeners.co.uk214 total • Write a review
The company was very easy to deal with, excellent service and very knowledgeable about the product on offer. The plumber who came to look at the old machine was very nice and an excellent trademan. He fitted the new machine straight away no second call and more appointments l would recommend this company and would use again. Thank you
Date of experience: May 15, 2024
US
They provided excellent services from selling to execution. One thing surprised me is that they have an option to install a short water outlet to provide hard water, just in case if I need hard water. Thanks for the services.
Date of experience: May 10, 2024
Yet another great interaction with his company … after other trades changed things , I sent a pic asking if I had put everything back to correct positions….got an immediate response. Good customer service like this deserves a mention.
Date of experience: May 3, 2024
The company were great. Excellent service. Our old water softener needed to be replaced and this was done very efficiently by Carl. He and the rest of the team were professional, knowledgeable and helpful and you can't ask for more.
Date of experience: April 30, 2024
Service was excellent from start to finish. All the details and options were explained really well. Communication was great and I am super happy with the installation of the water softener and tap. I would highly recommend this family run business. Many Thanks!
Date of experience: April 18, 2024
US
The company has very good and knowledgeable staffs. The sales person is able to think from the customer perspectives then recommend a better product, also the plumber is experienced on the installation part. They are very nice guys and have provided a great service.
Date of experience: April 12, 2024
Sarah explained the whole process of the water softener to us very clearly and professional. She provided different packages for us and explained all the detail between the packages. Pete helped us to get the installation done professionally. He is very friendly. Super Star.
Date of experience: April 12, 2024
Excellent service - Came out to repair a water softener blockage within a few days of calling. Very reasonable cost & the more salt you purchase, the cheaper it is per pack.
Date of experience: April 7, 2024
