UK Water Softeners is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to & answered our questions - completed the work on time & left the our location as if he'd never been there. A truly competent & professional installation & I would highly recommend UK Water Softeners
The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work within the time period he had said. No fuss, no mess. Thank you.
What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both agreed upon a deal to move forward. Installation day, and Pete arrived. The old installation, about 12 years ago, was not up to standard. Pete transformed the plumbing with his installation, and what a lovely chap he is, with decades of experience. I am delighted with my experience with this Company and wholeheartedly recommend them to any potential purchasers.
Great reliable service being using them for over 25 years. Totally recommend
No description available yet.
Website
www.uk-water-softeners.co.uk214 total • Write a review
We have used UKWS before and actually got the same guy Andy both times to fix our system. Would have no hesitation but recommend them (and Andy !), brilliant service, many thanks
Date of experience: April 10, 2025
Great experience - no pushy sales. Excellent installation service. Thanks.
Date of experience: March 26, 2025
US
An excellent job done by Sarah (Comms, visit, ordering, expert advice) and Steve (fitter, plumber, troubleshooter). We had a water softener fitted and a Quooker filter. We discussed the options with Sarah - she gave great advice, which we took. A week later and Steve came to do the fitting. He also did an amazing tidying up of the bonkers pipework under our sink and fitting a new stopcock. Would definitely recommend.
Date of experience: March 3, 2025
Excellent knowledge from the sales consultant who advised and help choose the right softener for us. The delivery time was quick, as was the fitting. The fitting engineer clearly knew his stuff and made a very tidy job of pipe adjustments and the fitting of the actual softener. Her was polite and courteous, and respected my property. Highly recommend.
Date of experience: March 3, 2025
Found the whole thing very smooth.
Date of experience: February 26, 2025
US
What a fantastic family enterprise. Kevin supplied and fitted our original Twintec water softener back in 2008, and after 16 years of great service and support there was only one place to go when general age related wear and tear started to take its toll. After discussing our latest requirements and receiving some excellent advice from both Sarah and Andrew, we are now the proud owners of a new Twintec and a reverse osmosis unit. Big shout out to Pete the plumber who did a great, efficient, clean and tidy job - working some magic on what was quite a challenging install due to some space restrictions associated with the cupboard under our kitchen sink, where we wanted both the softener and reverse osmosis unit located. It's time to get some block salt supplies in for the softener - which prompted me to write this slightly delayed review - and its a no brainer where to get that from too! Their salt supply service has always been very good and very competitively priced.
Date of experience: February 25, 2025
Sarah was really informative and really explained how the water softener worked. She wasn't the cheapest on the market but I felt confident working with UK Water Softeners as they felt so honest.
Date of experience: February 24, 2025
