UK Water Softeners is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to & answered our questions - completed the work on time & left the our location as if he'd never been there. A truly competent & professional installation & I would highly recommend UK Water Softeners
The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work within the time period he had said. No fuss, no mess. Thank you.
What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both agreed upon a deal to move forward. Installation day, and Pete arrived. The old installation, about 12 years ago, was not up to standard. Pete transformed the plumbing with his installation, and what a lovely chap he is, with decades of experience. I am delighted with my experience with this Company and wholeheartedly recommend them to any potential purchasers.
Great reliable service being using them for over 25 years. Totally recommend
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www.uk-water-softeners.co.uk214 total • Write a review
Really pleased with my new softener. Sarah was very knowledgeable and helpful. The whole team were brilliant. Highly recommend this company.
Date of experience: September 30, 2023
Friendly helpful people, did the job as soon as they could. Explained everything.
Date of experience: September 28, 2023
US
The water softener company's service and installation were truly commendable. From the moment I contacted them, they displayed exceptional professionalism and efficiency. Their team arrived promptly on the scheduled installation day, and the installation process was carried out smoothly, tidy and without any hitches. What impressed me the most was the attention to detail during the installation – the technicians took the time to explain the system's operation and maintenance clearly. Their expertise was evident, and they answered all my questions patiently. Moreover, the company's customer service throughout the engagement was outstanding. They were responsive to inquiries, accommodating in scheduling, and ensured that the entire experience was hassle-free. Overall, I am highly satisfied with the water softener system, and I wholeheartedly recommend this company for their top-notch service, professional installation, and excellent customer care.
Date of experience: September 23, 2023
Wonderful service and great product. Very informative sales visit from Sarah. Totally love our new water softener and filter.
Date of experience: September 9, 2023
US
I had a water softener installed by UK Water Softener a year ago, and recently relocated it to my new home. Their service has been consistently outstanding - they were incredibly responsive and provided excellent support throughout the entire process. I was so pleased with my experience that I recommended them to my cousin, who also had a softener installed by them. They, too, are very happy with the service. I highly recommend UK Water Softener for their top-notch service and expertise!
Date of experience: September 9, 2023
US
Sarah and team came to our house and fitted the water softner for us. They were very flexible, polite, knowledgeable and helpfull in their profession. It was a pleasure to have a business with them. I rate them 5 star for their work and professionalism. Thank you.
Date of experience: September 7, 2023
