Quick response, solution provided
Annie was quick to respond and gave me instructions on how to resolve my issue.
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4.6
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Twigby Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Twigby it doesnt get any worse
I checkmy speeds constantly and not only are they inbareable theyre criminally slow.avg speed is .37 mega bits per second.thats correct bits not bytes.they advertise around 4 megabytes.thats 12 x slower.they continually drop internet connection for no apparent reason causing you to have to re establish amongst other games.then to add insult to injury they subtract false amounts of data anywhere up to 12 times as much by my records.they promise credit never to be seen and the customer service is absolutely pitiful.if you doubt me just read more reviews.stay clear of these crooks!
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Excellent customer service. Great prices.
I’ve used Twigby for many years now and am very satisfied with their service and fair pricing. The customer care service cannot be beat. Without exception, I’ve received fast, accurate feedback and instruction for any number of questions. I’ve just brought my own iPhone (unlocked) to Twigby, and the customer care representative stayed on the chat until I got it completely set up. Really appreciate that kind of service.
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Each person I spoke to online was very…
Each person I spoke to online was very polite and helpful. They were able to troubleshoot and help me get to a solution.
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Company details
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Website
www.twigby.com
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1,000 total • Write a review
Showing 971 - 980 of 996 reviews
RS
Very helpful!!
The person I spoke with was able to get my old number transferred even though there was some confusion about my old account number. He was courteous and knew what he was doing. A complete opposite to the experience I had at my old carrier. Good start to the relationship.
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FR
Overall very good service
Overall very good service, I have not had a dropped call since I started with Twigby. I am able to connect everywhere I go. I ordered a new phone and received it in great timing. It's almost my one year mark with Twigby and still very satisfied.
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