Review summary

Twigby Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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LG
Quick response, solution provided

Annie was quick to respond and gave me instructions on how to resolve my issue.

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Twigby it doesnt get any worse

I checkmy speeds constantly and not only are they inbareable theyre criminally slow.avg speed is .37 mega bits per second.thats correct bits not bytes.they advertise around 4 megabytes.thats 12 x slower.they continually drop internet connection for no apparent reason causing you to have to re establish amongst other games.then to add insult to injury they subtract false amounts of data anywhere up to 12 times as much by my records.they promise credit never to be seen and the customer service is absolutely pitiful.if you doubt me just read more reviews.stay clear of these crooks!

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JE
Excellent customer service. Great prices.

I’ve used Twigby for many years now and am very satisfied with their service and fair pricing. The customer care service cannot be beat. Without exception, I’ve received fast, accurate feedback and instruction for any number of questions. I’ve just brought my own iPhone (unlocked) to Twigby, and the customer care representative stayed on the chat until I got it completely set up. Really appreciate that kind of service.

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Each person I spoke to online was very…

Each person I spoke to online was very polite and helpful. They were able to troubleshoot and help me get to a solution.

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Showing 41 - 50 of 996 reviews
c

Great communication and assistance from…

Great communication and assistance from chat!

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HS

Great service and phone plans

Great service and phone plans

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SP

Annie was knowledgable and fast with my…

Annie was knowledgable and fast with my question. I love Twigby. I have not had any issues whatsoever.

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JD

Could not have been better.

Extremely quick service! Prompt responses and perfect overall treatment.

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M

Great Customer Service

I had an issue with my data and one of Twigby's associates, Andy, was able to answer all of my questions and solve my problem. I really appreciated their help :)

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RJ

Twigby gicves good chat customer service

Easy and quick

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ts

very knowledgeable and helpful

very knowledgeable and helpful

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BB

Helpful and concise.

Helpful and concise.

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H

As always Twigby Support is wonderful

As always Twigby Support is wonderful. Annie was knowlegable, patient and very helpful. Twigby has the best support hands down. You actually treat me like a human being and explain in detail what the issue is and how to fix it. This is the main reason I love Twigby!

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