Review summary

Twigby Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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LG
Quick response, solution provided

Annie was quick to respond and gave me instructions on how to resolve my issue.

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Twigby it doesnt get any worse

I checkmy speeds constantly and not only are they inbareable theyre criminally slow.avg speed is .37 mega bits per second.thats correct bits not bytes.they advertise around 4 megabytes.thats 12 x slower.they continually drop internet connection for no apparent reason causing you to have to re establish amongst other games.then to add insult to injury they subtract false amounts of data anywhere up to 12 times as much by my records.they promise credit never to be seen and the customer service is absolutely pitiful.if you doubt me just read more reviews.stay clear of these crooks!

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JE
Excellent customer service. Great prices.

I’ve used Twigby for many years now and am very satisfied with their service and fair pricing. The customer care service cannot be beat. Without exception, I’ve received fast, accurate feedback and instruction for any number of questions. I’ve just brought my own iPhone (unlocked) to Twigby, and the customer care representative stayed on the chat until I got it completely set up. Really appreciate that kind of service.

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Each person I spoke to online was very…

Each person I spoke to online was very polite and helpful. They were able to troubleshoot and help me get to a solution.

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All reviews

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Showing 51 - 60 of 996 reviews
P

Great customer service!

The representative was very helpful. The customer service with Twigby has always been fantastic!

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LD

Very helpful, kind and courteous

The kind helpful Robin that was helping me

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CM

Super easy to work with

Super easy to work with, and efficient!

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DS

Robin

Robin, your rep had the answer I was searching for. Quick chat. Very kind.

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Knowledgeable and experienced

Knowledgeable and experienced. With patience and care.

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AK

THE BEST

THE BEST. ANYONE WITH VERIZON SHOULD USE THIS INSTEAD. SAME NETWORK. BEST CUSTOMER SERVICE EVER.

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M

Very positive customer service they…

Very positive customer service they knew what they was talking about and answered my question fast and friendly

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PS

Twigby is the best in my opinion they…

Twigby is the best in my opinion they go above and being to help answer questions and make sure all is good and you are happy. I have no complaints at all, ive been a Twigby customer for years and won't go anywhere else. Tysvm Twigby Staff Your Amazingly Awesome

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SJ

I love twigby so much

I love twigby so much. I save so much money and they always have the most helpful and efficient customer service possible.

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