TV Village is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and customer service.
Do not reply to emails ordered items had an email saying order been received and nothing else, no delivery no tracking info, called them they apologised saying it was back logged and the issue was resolved and order on way.
Fast communication, fast and safe delivery, highly recommended
delivery time as promised very well packed TV now installed and works perfectly
Haven't received and found my old remote
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Website
www.tv-village.net100 total • Write a review
TV Village are nice people to deal with The price was good Communication was good Delivery speed was good The TV picture was good butt the sound was abysmal and totally unacceptable.I am now in communication with the manufactures to see what can be done. I had to spend a lot more money on a sound bar to make it acceptable
Date of experience: August 8, 2023
Great experience delivery was fast and no hassle would recommend
Date of experience: August 8, 2023
Fast efficient and reliable
Date of experience: August 7, 2023
I ordered a TV from tv village because I had bought from here before and had great service from them. On this occasion, through no fault of tv village, my transaction was declined, I have to hold my hands up, it was my fault. I was going to pay with my credit card but their portal was undergoing maintenance, so I cancelled the transaction and attempted to pay with my debit card. I thought the transaction had gone through, but the next day I was horrified to find my transaction was refused. I rang tv village and spoke to Sharon who assured me it was just a glitch and if I wished could reorder with confidence. Yes, I reordered today and my order has already been despatched. Great company with excellent customer service, a real pleasure to deal with.
Date of experience: August 7, 2023
Excellent Tv and very fast delivery.
Date of experience: August 5, 2023
The person I spoke to on the phone regarding my purchase was more than very helpful
Date of experience: July 21, 2023
Easy order good advice when I phoned quick delivery
Date of experience: July 18, 2023
Made a mistake when ordering sorted with one phonecall no fuss
Date of experience: July 15, 2023
