Topdanmark is a leading insurance provider in Denmark, operating as part of If Skadeforsikring. The company offers a range of insurance products, including car insurance, home insurance, and accident insurance, designed to meet the diverse needs of individuals and families. Topdanmark emphasizes simplicity and accessibility, allowing customers to obtain quotes and manage their policies online, enhancing the overall customer experience. Targeting a broad audience, Topdanmark caters to both traditional and modern insurance needs, including specialized offerings for electric and hybrid vehicles. The company also provides added value through services such as online medical consultations for policyholders and discounts on charging equipment for electric vehicles. Through its user-friendly platform, Topdanmark strives to ensure that clients have the necessary coverage and support when unexpected events occur.
Topdanmark receives mixed feedback from its customers, reflecting both commendable service and significant concerns. Many reviewers praise the company's staff for being friendly and competent, often highlighting the quick and effective assistance they receive when they manage to get through on the phone.
Positive experiences include clear communication and thorough answers to questions, contributing to a sense of trust in the service. However, a notable number of customers express frustration over steep price increases, with some reporting annual hikes exceeding 15%. Additionally, complaints about long wait times on the phone and dissatisfaction with policy coverage have surfaced, indicating areas for improvement. Overall, while many appreciate the service quality, the rising costs and accessibility issues leave some consumers dissatisfied.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“God service da jeg endelig kom igennem på telefonen”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Topdanmark is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.3).
60 reviews of Topdanmark. Filter by what matters to you.
De vurdere at min telefon har mistet 70 % værdi på 1,5 år og efter selvrisiko får jeg 1350 kr udbetalt. Har næsten brugt flere penge i transport og timer for at få den forsøgt repareret gennem deres bureau. Nu skal der ledes efter nyt forsikringsselskab. De får 16.000 kr af mig om året og når jeg endelig henvender mig så får jeg 1350.
Jeg synes at det er for dårligt at I tilbyder gavekort til nye kunder og vi andre får ingenting
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Topdanmark is a leading insurance provider in Denmark, operating as part of If Skadeforsikring. The company offers a range of insurance products, including car insurance, home insurance, and accident insurance, designed to meet the diverse needs of individuals and families. Topdanmark emphasizes simplicity and accessibility, allowing customers to obtain quotes and manage their policies online, enhancing the overall customer experience. Targeting a broad audience, Topdanmark caters to both traditional and modern insurance needs, including specialized offerings for electric and hybrid vehicles. The company also provides added value through services such as online medical consultations for policyholders and discounts on charging equipment for electric vehicles. Through its user-friendly platform, Topdanmark strives to ensure that clients have the necessary coverage and support when unexpected events occur.
This profile hasn't been claimed by the business owner.
