Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

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Showing 931 - 940 of 996 reviews
MN
5 out of 5 stars

Rapid delivery

Rapid delivery, great price, all good here..

Date of experience: June 24, 2025

S
4 out of 5 stars

Helpful and amiable staff easy to talk…

Helpful and amiable staff easy to talk to and knowledgeable.

Date of experience: June 24, 2025

DC
1 out of 5 stars

Service in the shop was so slow

Service in the shop was so slow. 3 staff on, with only one appearing to be serving and hashing up an order for a customer. The other 2 not really observing the long queue that was developing in the store. Certainly will not be rushing back to use that store again

Date of experience: June 24, 2025

TK
5 out of 5 stars

Friendly

Friendly, polite and helpful staff at Enfield Town store.

Date of experience: June 24, 2025

MD
5 out of 5 stars

As l normally use click and collect l…

As l normally use click and collect l know they have what l want before l go also if an item is unavailable they let me know if it is available at a nearby store Also always find the staff friendly

Date of experience: June 24, 2025

DJ
5 out of 5 stars

Very convenient for the job needed to do

Very convenient for the job needed to do

Date of experience: June 24, 2025

JB
5 out of 5 stars

Easy transaction

Easy transaction, competitive price and in stock.

Date of experience: June 24, 2025

LW
5 out of 5 stars

Helpful Service and the right product at a fair price.

The person who served me was very helpful. I got what I needed - a bathroom fan - at a fair price. It was in stock. That all seems good to me! Thanks

Date of experience: June 24, 2025

MD
4 out of 5 stars

No longer the cheapest

All items were ready as ordered online

Date of experience: June 24, 2025

PC
5 out of 5 stars

Great service

Great service

Date of experience: June 24, 2025

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