Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 921 - 930 of 996 reviews
JK
Salesman was helpful
Salesman was helpful. Although they did not have a product that I wanted alternative was produced which was as good.
Date of experience: June 25, 2025
RK
Miserable staff he no talk
Good website easy to order, The only let down is the blonde lad, never speaks no eye contact no manners..Kidderminster
Date of experience: June 25, 2025
J
Justin
US
Waste Pipe drama!!
I ordered some 40mm pipe and push-on fittings. After I got home I discovered that the fittings didn’t fit the pipe! Toolstation were shut by then - so I had to wait until the next day to get the job done :o( The next morning I was back at Toolstation. It turns out they gave me the wrong pipe! The pipe was 40mm but for solvent adhesive fittings - so the wall thickness made it too large to fit the 40mm push-on fittings. Pipe was swapped free-of-charge. As it should be obviously :o)
Date of experience: June 24, 2025
TJ
Brentwood
Brentwood - helpful staff - professional - no drama if you return surplus goods
Date of experience: June 24, 2025
jb
Great service a
Great service as usual very knowledgeable staff and so helpful with advice Great store Great shopping experience
Date of experience: June 24, 2025
MT
Sentinel X100
Extremely very good service provided by Toolstation, I was kept upto date on the status of my order & collection time, but most importantly how much cheaper Toolstation was for this product compared to other retailers.
Date of experience: June 24, 2025
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