Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

1,000 total β€’ Write a review

Showing 911 - 920 of 996 reviews
DJ
5 out of 5 stars

Fantastic service

Fantastic service - good range of products that are in stock unlike its competitors. Very happy.

Date of experience: June 25, 2025

RM
5 out of 5 stars

Efficient service and staff friendly…

Efficient service and staff friendly and helpful.

Date of experience: June 25, 2025

WL
2 out of 5 stars

I bought a Mira electric shower from…

I bought a Mira electric shower from Toolstation. When I open I found that the product is a return product due to the shower full of water inside the water tank. I think they never check the return product and it is not the first time they give me return product

Date of experience: June 25, 2025

Jt
5 out of 5 stars

Customer service remarkable i would…

Customer service remarkable i would advise that the staff in this brach be commended for there work. Polite and approachable always. Thank you all

Date of experience: June 25, 2025

pa
5 out of 5 stars

Quick service

They had my item in stock and I had it back home in 10 min's

Date of experience: June 25, 2025

KH
5 out of 5 stars

Easy and simple on-line process

The website is very easy to navigate, very clear and straightforward. The ordering and collection process was simplicity itself. Excellent customer care and service.

Date of experience: June 25, 2025

A
5 out of 5 stars

Very good,excellent service

Very good,excellent service

Date of experience: June 25, 2025

J
5 out of 5 stars

The service was fantastic but the…

The service was fantastic but the product wasn't 100%. I put it down to the manufacturer of the item I purchased, but I rate Toolstation highly for convenience and the service.

Date of experience: June 25, 2025

SH
5 out of 5 stars

From ordering to collection

From ordering to collection, everything is quick and easy. Some good bargains available on a regular basis

Date of experience: June 25, 2025

P
5 out of 5 stars

Can call in if needing some products quickly

Products in stock and friendly, helpful staff.

Date of experience: June 25, 2025

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