Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

Company details

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All reviews

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Showing 21 - 30 of 996 reviews
s

sh

US

1 out of 5 stars

Love Toolstation - but not Evrie

Love Toolstation, but really fed up with Evie. Waited in ALL DAY for a delivery and just got a message at 4pm to say it could not be delivered. Not happy as needed item today and had guaranteed next day delivery.

Date of experience: July 10, 2025

CB
5 out of 5 stars

Straight in and out

Straight in and out , very good service. Well done

Date of experience: July 10, 2025

DM
5 out of 5 stars

Helpful friendly staff.

Helpful friendly staff.

Date of experience: July 10, 2025

md
5 out of 5 stars

Very quick and easy

Very quick and easy

Date of experience: July 10, 2025

D

DJ

US

5 out of 5 stars

Decent drill bit

Does the job, only tried on wood so far

Date of experience: July 10, 2025

D
5 out of 5 stars

Very good service

Collection process very clear with good communication. Refund for part of order also very easy to carry out with staff member.

Date of experience: July 10, 2025

CP
5 out of 5 stars

I came in for some fence paint and they…

I came in for some fence paint and they had exactly what I needed and the customer service man was very helpful. I will be using them again

Date of experience: July 10, 2025

AS
5 out of 5 stars

I asked for advice

I asked for advice and as always Toolstation didn't let me down! I've never had a bad/poor product from them and I doubt I ever will. Thanks guys

Date of experience: July 10, 2025

MC
5 out of 5 stars

Quick service

Quick service, good prices , friendly staff

Date of experience: July 10, 2025

AE
5 out of 5 stars

Toolstation to the rescue

From the initial ordering to collecting was very straight forward and hassle free.

Date of experience: July 10, 2025

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