Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
MM
It’s not often an employee goes ‘above…
It’s not often an employee goes ‘above and beyond’ even out of work hours - this is exactly what happened today with a Toolstation Emplyee, Candice Kilgore, from the Peterlee Branch. She displayed outstanding customer support, going beyond what is expected with an issue I had over a delivery. Candice was more than helpful, very learned and personally took control of the administration of the problem! Please forward my May thanks for her help and support. Thank you.
Date of experience: July 10, 2025
CD
Reliable
Very quick and excellent service , staff extremely helpful when needed
Date of experience: July 10, 2025
gt
Great service
Great service, great products with the added bonus of great friendly staff
Date of experience: July 10, 2025
MC
Very efficient service and friendly…
Very efficient service and friendly staff
Date of experience: July 10, 2025
GM
Very helpful pleasant service.p
Very helpful pleasant service.p
Date of experience: July 10, 2025
MC
Mr Chaudhry
US
Excellent service
Amanda and Team at Oldbury branch are 5 star , as always. Polite, efficient, knowledge.
Date of experience: July 10, 2025
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