Great service
Great service
4.6
Excellent
1,000 reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
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Contact info
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Website
www.toolstation.com
All reviews
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Showing 241 - 250 of 996 reviews
MB
Toolstation usually excellent but on…
Toolstation usually excellent but on this occasion not so. Ordered Friday for Saturday delivery. Nothing arrived. Nothing arrived Sunday. On visiting the branch, there was a 'warehouse problem' so deliveries wouldn't be for at least another 2 days and OOS everywhere else. Quick refund etc etc. Despite this I would still use them as they've always been excellent
Date of experience: July 8, 2025
RK
Great Customer Service
John in the Brentford store always makes the experience worthwhile! Awesome dude he is!
Date of experience: July 8, 2025
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