Great service
Great service
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 231 - 240 of 996 reviews
MP
After long drive to pick up bits was…
After long drive to pick up bits was waiting on , wasn't ready , even tho received text , e.mail and msg via app No apology...rubbish
Date of experience: July 8, 2025
PG
If it was a toss up between screwfix…
If it was a toss up between screwfix and toolstation, toolstation would win hands down. Great and helpful staff, prices cheaper and local.
Date of experience: July 8, 2025
MT
Always cheerful and helpful
Always cheerful and helpful
Date of experience: July 8, 2025
JW
I made an error on my order which was…
I made an error on my order which was rectified by staff instantly. The staff in my local toolstation are so friendly, helpful, can not fault them.
Date of experience: July 8, 2025
JO
Excellent service staff very helpful
Excellent service staff very helpful
Date of experience: July 8, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.