Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

Company details

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All reviews

1,000 total • Write a review

Showing 221 - 230 of 996 reviews
rm
1 out of 5 stars

unable to return a unsatisfactory…

unable to return a unsatisfactory product will not buy from there again customer care a joke

Date of experience: July 8, 2025

BF
5 out of 5 stars

good quick and cheap as usual

good quick and cheap as usual

Date of experience: July 8, 2025

JP
5 out of 5 stars

Very helpful

Very helpful. Had it in stock and a good price. Thanks guys!

Date of experience: July 8, 2025

DS
5 out of 5 stars

Happy staff

Happy staff. No hassle no probs. Always got what I want. Need I go on. I wish every where I go was as good as them. 100 out of 10 if that’s possible

Date of experience: July 8, 2025

M
2 out of 5 stars

Was not sent a text aboutNot satisfied with the service the delivery…

Was not sent a text about the delivery of my order instead you sent me a advert for Toolstation so consequently I lost four hours of work not very happy

Date of experience: July 8, 2025

DL
5 out of 5 stars

Always a good service most items in…

Always a good service most items in stock friendly helpful staff thanks again Dave

Date of experience: July 8, 2025

BN
5 out of 5 stars

Top class.

Staff on duty at Wishaw were top class.

Date of experience: July 8, 2025

J
5 out of 5 stars

Tarp

Good quick service. Value for money

Date of experience: July 8, 2025

WR
5 out of 5 stars

My order was delivered as planned. The ordering process was easy as was payment. Counter staff was very helpful. The store is well located with sufficient parking.

My order was delivered as planned.

Date of experience: July 8, 2025

AS
5 out of 5 stars

Friendliness of staff

Friendliness of staff

Date of experience: July 8, 2025

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