The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
Had a lovely guy ash help me with my situation all handled really well xx
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
No description available yet.
Website
www.tm-legalservices.co.uk1,000 total • Write a review
US
Keo was absolutely lovely, very helpful in providing information and making sure if I'm struggling there is always help. Very positive and kind individual, keep up the work your doing. Absolutely above and beyond customer service. Can tell is very passionate about his job and emotionally intelligent, although my Irish accent can be difficult for most to understand he understood it very well and too the time. Have a lovely day, hope this individual is moving up the ladder because he deserves it.
Date of experience: April 17, 2024
Bianca was extremely helpful in assisting me with my concerns.
Date of experience: April 16, 2024
Very friendly and helpful phonecall from Keo, understanding of my needs. Thank you
Date of experience: April 16, 2024
Lee Shaun dealt with my phone call and was very helpful and sorted everything out
Date of experience: April 15, 2024
US
Had quite a difficult experience with these guys for some time at the start with a rude women who wasn’t understanding & caused a lot of stress on us but finally managed to speak to someone who was understanding called Keo he was very polite, helpful & we came to a resolution to get the debt paid off. You are an asset to the company & I hope others follow in your path. Thank you.
Date of experience: April 15, 2024
Danielle was very, very pleasant and not at all judgemental. Very satisfied with her customer service.
Date of experience: April 15, 2024