Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

Company details

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
JC
5 out of 5 stars

Helpful and sensitive at a very…

Helpful and sensitive at a very difficult time for me personally.

Date of experience: July 8, 2025

NA
1 out of 5 stars

The real world

I must be honest, I find it amazing that a company like this has such a high trust pilot score. Do people who are at their lowest point financially really come on here and give a "yogurt advert response" saying how happy they are, after dealing with an advisor from this company. I wonder if I will get a response asking me to mail them.

Date of experience: July 8, 2025

CA
4 out of 5 stars

Good and understand with means

Good and understand with means

Date of experience: July 8, 2025

SG
5 out of 5 stars

Spoke to Avi this morning

Spoke to Avi this morning, my query was dealt with professionally and efficiently, very pleasant and helpful gentleman

Date of experience: July 8, 2025

SW
5 out of 5 stars

The staff member was really helpful he…

The staff member was really helpful he explained everything to me and was very courteous

Date of experience: July 7, 2025

c
5 out of 5 stars

Great experience

Great experience, efficient, gracious, patient

Date of experience: July 7, 2025

CW
5 out of 5 stars

Clint was very helpful and…

Clint was very helpful and understanding and discussed everything that needed to continue with my problem.

Date of experience: July 4, 2025

TI
4 out of 5 stars

Avi was lovely and very professional

Avi was lovely and very professional

Date of experience: July 4, 2025

C
5 out of 5 stars

Great customer service

Great customer service

Date of experience: July 3, 2025

XC
5 out of 5 stars

Spoke with Bianca

Spoke with Bianca, she was so kind and helpful, made a scary and stressful situation so much easier to cope with and I’m very grateful for that!

Date of experience: July 2, 2025

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