Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
KS
5 out of 5 stars

No hassel

Bianca was fantastic clear, no hassel, was slightly nervous before hand due to dealing with this type of situation in the past, but was surprised by how easy it was no hassel whats so ever many thanks big safe

Date of experience: April 18, 2024

TJ
5 out of 5 stars

Conor has fantastic customer service…

Conor has fantastic customer service skills thankyou for a luvly call was very worried making the call ended the call not being worried at all thankyou

Date of experience: April 18, 2024

CR
5 out of 5 stars

Great call handlers

Very clear explanations. Very calm and understanding of my situation. Thembeka was my caller and was very professional and courteous even when they had to explaine tough decisions. I am very happy with the service I received.

Date of experience: April 17, 2024

J
5 out of 5 stars

Glad I called.

Sorted my problem out quickly and efficiently.

Date of experience: April 17, 2024

IM
5 out of 5 stars

Easy

Easy, straight forward, happy to help

Date of experience: April 17, 2024

S
5 out of 5 stars

Ishmal was very pleasant and…

Ishmal was very pleasant and understanding he couldn't have been more helpful wish everyone i speak to or work with was like him. Ishmal is a credit to the your company.

Date of experience: April 17, 2024

JW
5 out of 5 stars

Bianca was very kind and helpful with…

Bianca was very kind and helpful with me today. Thankyou for all your help and support

Date of experience: April 17, 2024

MK
5 out of 5 stars

Helpful

Had anxiety and severe panic attack on the phone and shouted at the poor guy but he managed to calm me down and was very understanding and helpful and accepted my apologies he's an absolute credit to your company I can't remember his name but I think it was Sash he's an absolute star please give him my thanks

Date of experience: April 17, 2024

WB
4 out of 5 stars

Made to feel like a human being

Made to feel like a human being

Date of experience: April 17, 2024

cg
5 out of 5 stars

Customer Service Assistant: Keo

Thank you Keo for all the support regarding my outstading balance.

Date of experience: April 17, 2024

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