The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
Had a lovely guy ash help me with my situation all handled really well xx
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
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www.tm-legalservices.co.uk1,000 total • Write a review
Bianca was fantastic clear, no hassel, was slightly nervous before hand due to dealing with this type of situation in the past, but was surprised by how easy it was no hassel whats so ever many thanks big safe
Date of experience: April 18, 2024
Conor has fantastic customer service skills thankyou for a luvly call was very worried making the call ended the call not being worried at all thankyou
Date of experience: April 18, 2024
Very clear explanations. Very calm and understanding of my situation. Thembeka was my caller and was very professional and courteous even when they had to explaine tough decisions. I am very happy with the service I received.
Date of experience: April 17, 2024
Bianca was very kind and helpful with me today. Thankyou for all your help and support
Date of experience: April 17, 2024
Had anxiety and severe panic attack on the phone and shouted at the poor guy but he managed to calm me down and was very understanding and helpful and accepted my apologies he's an absolute credit to your company I can't remember his name but I think it was Sash he's an absolute star please give him my thanks
Date of experience: April 17, 2024
Made to feel like a human being
Date of experience: April 17, 2024
Thank you Keo for all the support regarding my outstading balance.
Date of experience: April 17, 2024