The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
4.6
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Had a lovely guy ash help me with my…
Had a lovely guy ash help me with my situation all handled really well xx
Scam
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone…
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.tm-legalservices.co.uk
All reviews
1,000 total • Write a review
Showing 81 - 90 of 996 reviews
SC
Started the call quite negative going…
Started the call quite negative going through what I owed and being quite judgemental demanding instant payment not giving me time to explain my situation , just want to pay my debt off and not interact with TM Legsl anymore!!
Date of experience: April 14, 2025
OZ
Keo was very helpful and understanding
Keo was very helpful and understanding, easy to talk to.
Date of experience: April 12, 2025
MF
Aden was Very understanding of my…
Aden was Very understanding of my situation and very professional during our call.
Date of experience: April 11, 2025
L
Lulu
US
It’s honestly not as bad as you think it will be!!
Wow . Ok so anyone who has been dreading answering the call from them or making the call to them ….. DO IT !! I spoke to a wonderful human being called Charlotte who not only treated me with kindness and compassion but also enabled me to feel back in control of my own life . She was so incredibly reassuring and if every company had a Charlotte life would be so much easier . She explained everything clearly and we were able to agree an amount I could afford . I was shaking before I made that call and now I’m actually smiling . I wasn’t opening mail , I wasn’t answering calls . I felt so lost and scared . And one simple call has got me feeling like I can take back control of my debts . Charlotte you are an asset to the company and I am so grateful I spoke to you today . No more sticking my head in the sand - my debts won’t vanish . But making them manageable makes life bearable again .
Date of experience: April 11, 2025
SM
Constant calls for a debt that’s not…
Constant calls for a debt that’s not mine and I have no recollection of. Email daily asking me to make a payment plan? Again what for I don’t owe you anything who even are you. Scamming company with fake reviews don’t answer calls or emails reported for harassment .
Date of experience: April 11, 2025
A
They’re not all bad companies!
I spoke to Declan today and i was very shocked at how helpful, reassuring understanding and kind he was! I was dreading speaking to this company but after speaking with Declan, i can say my mind is now at ease. Thanks Declan @TMLegal
Date of experience: April 10, 2025
DB
Very good and courteous customer service regarding a deferred payment.
In having to contact TM Legal to request a one-month deferral on two payment plans due to a new job and its wage payment schedule, their representative, Akeel, was very courteous, understanding and helpful in facilitating my request and setting up a convenient date to resume my monthly payments.
Date of experience: April 9, 2025
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