Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
GR
5 out of 5 stars

Top class customer service

The woman I spoke to was really kind, reassuring and helpful. She put me under no pressure and worked around my affordability. I found her to be extremely polite and receptive to what I said throughout the call. I’m thankful for the time and effort she gave me today.

Date of experience: April 8, 2025

BH
5 out of 5 stars

Aden very good

Very helpful

Date of experience: April 8, 2025

JH
5 out of 5 stars

Keo was brilliant!

Keo was brilliant!

Date of experience: April 8, 2025

A
5 out of 5 stars

Clearing a debt without pain.

I spoke to a lovely gentleman called Shamzu thus morning and he made the process so much less painful than I expected. He clarified what would happen on payment of the account.

Date of experience: April 5, 2025

AB
5 out of 5 stars

Spoke to Keo regarding a matter that…

Spoke to Keo regarding a matter that had to be solved, he guided me through every step. Helped me a lot very professionally where we both came to an agreement that was best for me and them

Date of experience: April 4, 2025

DT
5 out of 5 stars

Talking makes things easier

I spoke to Declan this morning. He was so helpful and made everything feel less stressful than I thought it would be . After wards it felt such a relief to have spoken to him , as I was so afraid not knowing how to go about the problem and how to solve it . Fair play even though he knew I had to go to the hospital, he was kind and considerate, and we actually came up with a plan , before I had to leave . Just a big thankyou for your help

Date of experience: April 4, 2025

P
5 out of 5 stars

Spoke with Aiden this morning

Spoke with Aiden this morning, he helped me sort out a payment issue. He was very friendly and helpful which makes contacting debt companies less frightening.

Date of experience: April 4, 2025

A
5 out of 5 stars

Adian was very helpful done everything…

Adian was very helpful done everything he could to help with my querie

Date of experience: April 3, 2025

SG
4 out of 5 stars

Helped me get back on track keele did

Helped me get back on track keele did

Date of experience: April 2, 2025

B
5 out of 5 stars

I didn’t feel judged which really…

I didn’t feel judged which really helped me to face my debt and allowed me to take control of my debt. I found the person friendly and very helpful. They even offered advice which I really appreciated. I have now set up a payment plan as I want to pay my debt off. I would highly recommend using this service!

Date of experience: April 2, 2025

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