Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

SH

Sinead Hennessy

5 out of 5 stars
The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N

Nikki

5 out of 5 stars
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG

Ian Gaskill

1 out of 5 stars
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

LG

Lauren Graham

5 out of 5 stars
Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

Company details

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All reviews

1,000 total • Write a review

Showing 861 - 870 of 996 reviews
MB
5 out of 5 stars

I would particularly like you To…

I would particularly like you To highlight your colleague 'Bo'. He was very attentive and patient with my disabilities. He's definitely an asset to you at TM! :)

Date of experience: May 9, 2024

PP
5 out of 5 stars

Sash was very helpful and sorted out…

Sash was very helpful and sorted out with my payments and sorry it took me so long to get in touch but if any one needs to sort out anything with TM leagel do it soon as you get any emails from them they are so great thank you sash for helping me

Date of experience: May 9, 2024

c
5 out of 5 stars

Very polite and respectful

Very polite and respectful

Date of experience: May 9, 2024

N

NAB

US

5 out of 5 stars

Keo very helpful & professional…

Keo was very helpful & understood that this was not our debt but that of a previous tenant in our rented property

Date of experience: May 8, 2024

Cp
5 out of 5 stars

Very professional

Very professional, sorted my problem out straight away

Date of experience: May 8, 2024

ni
5 out of 5 stars

Kat was amazing she had explained…

Kat was amazing she had explained everything very clearly

Date of experience: May 8, 2024

SP
5 out of 5 stars

Kat is wonderful and caring

The agent on the phone was a lovely lady called she could not be any more respectful and nicer if she tried she really made me feel at ease while I was dealing with my pain in the ass partners debts as she is do scared to talk to people on the phone

Date of experience: May 8, 2024

KA
4 out of 5 stars

Spoke with Connor

Spoke with Connor, he was very understanding and genuine. Gave me advice on how to get help. Just hope that they keep to agreement.

Date of experience: May 8, 2024

PP
5 out of 5 stars

Charlotte was very understanding

Charlotte was very understanding

Date of experience: May 8, 2024

AW
1 out of 5 stars

Sorry Kat

Sorry Kat, nothing wrong with your service but your company has let you down. Totally hounding with calls emails and text messages when it is your own systems at fault not allowing me to pay. The way the company writes to you is disgusting with threatening and bullying behaviours.

Date of experience: May 8, 2024

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