Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 791 - 800 of 996 reviews
DD
5 out of 5 stars

Professional and very understanding. Highly recommended.

CJ dealt with a personal matter very professionally and delicately. Highly recommended.

Date of experience: May 27, 2024

kn
5 out of 5 stars

My adviser was very hepful im short of…

My adviser was very hepful im short of hearing but his name was ali or abi.. helped me through a bad situation i got myslef in and was underderstable made a reasonable affordable payment plan until i return to work

Date of experience: May 25, 2024

EK
5 out of 5 stars

I phoned earlier to set up a direct…

I phoned earlier to set up a direct debt to pay off my bill,I spoke with a lovely lady called Kat,she was was so polite and helpful she really made me at ease with the repayments in which I've now set up a direct debit, talking to her her has really lifted a weight off my shoulders,I really won't to thank her for being understanding and supportive.

Date of experience: May 24, 2024

RW
5 out of 5 stars

Charlotte was very helpful and…

Charlotte was very helpful and understanding of my situation.

Date of experience: May 24, 2024

LM

L M

US

5 out of 5 stars

Spoke to Charlotte regarding a missed…

Spoke to Charlotte regarding a missed payment, very reasonable and understanding quickly set up a single payment when I could afford to bringing the account up to date.

Date of experience: May 23, 2024

EE
5 out of 5 stars

Friendly non judgemental staff

Danielle who I spoke to was kind and caring when sorting out my payment plan. I didn't feel judged by her or pressured and felt at ease.

Date of experience: May 23, 2024

MB
5 out of 5 stars

I spoke with Samuel today very polite…

I spoke with Samuel today very polite communication very good explained everything to me thanks for your help

Date of experience: May 23, 2024

jm
5 out of 5 stars

Sash was great on the phone

Sash was great on the phone. Very helpful. Big up sash

Date of experience: May 23, 2024

JS
5 out of 5 stars

Got some help setting up a direct debit…

Got some help setting up a direct debit with a lady called kat she was really helpful and explained things thoroughly

Date of experience: May 23, 2024

TN
5 out of 5 stars

I spoke with Danielle

I spoke with Danielle, she was extremely helpful and polite. Situation resolved quickly and easily. Thank you

Date of experience: May 23, 2024

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