The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
4.6
Excellent
1,000 reviews
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Review summary
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Had a lovely guy ash help me with my…
Had a lovely guy ash help me with my situation all handled really well xx
Scam
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone…
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.tm-legalservices.co.uk
All reviews
1,000 total • Write a review
Showing 771 - 780 of 996 reviews
TC
Kat was lovely 🥰…
Kat was lovely 🥰 thank you for your patience. I’d like to say that your systems need looking at as I did set up a new direct debit a week ago & Kat informed me this was not acknowledged by the system. Thank you for working alongside me to repay this account.
Date of experience: May 31, 2024
TL
Kat was incredibly kind & helpful with…
Kat was incredibly kind & helpful with the situation, really appreciated it
Date of experience: May 30, 2024
RT
Hi,another great experience with CJ,he…
Hi,another great experience with CJ,he knows my situation so well. As he knows my cancer means i spend lots of times,one of my far too many calls,i was litterally just going in to CT scan,he just said he will be quick...really. Hence if i have any more calls i would like only CJ to calll. He has a heart and i truly believe people who listen to you are far more likely to to set up a fair paynent scheme,and not burying their heads in the sand. CJ is truly a credit to your company.
Date of experience: May 30, 2024
MB
Debt resolution
I had the pleasure of talking to Keo, who was very informative and helpful in resolving my issue. Thanks again.
Date of experience: May 30, 2024
GA
Commitment with Kat
Kat, you are fantastic and professional. You solved my problems with empathy and commitment. I am happy to work with you.
Date of experience: May 30, 2024
KB
Connor was extremely helpful and…
Connor was extremely helpful and mindful of the struggles I’ve had in the last year, completely understood and worked with me to come to a suitable agreement.
Date of experience: May 30, 2024
VR
Excellent customer service
Excellent customer service. Called and spoke to Sam(?) regarding a payment and setting up a direct debit. He was friendly, empathetic, perfect customer service !! Keep up the good work
Date of experience: May 29, 2024
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