Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 761 - 770 of 996 reviews
PE
1 out of 5 stars

This company has constantly harrassed…

This company has constantly harrassed me. £84.00 i owed turned into £184 . Threats of court action. Constantly calling,emailing and messaging me. I suffer with Mh issues and did not need this. And have now put on a ccj on my file. Absolute joke,no care or compassion from this company whatsoever. However I can say the call handler Kaleb was very understanding and kind .

Date of experience: June 3, 2024

WK
4 out of 5 stars

Adviser Muhammad was very helpful

Adviser Muhammad was very helpful. I am giving 4 stars to TM Legal but 5 stars to Muhammad.

Date of experience: June 3, 2024

CW
5 out of 5 stars

Sashan was brilliant as ever always…

Sashan was brilliant as ever always helpful and friendly got my situation sorted no fuss or stress great stuff as always thanks

Date of experience: June 3, 2024

CM
3 out of 5 stars

A true gentleman

I have just been contacted by one of your colleagues who was called caleb ,who was an absolute legend, and must be the finest person I have spoken to from your company, I have never spoke to a fine person as him before within your company, people should take a leaf out of his book of respect and manners

Date of experience: June 3, 2024

DL
5 out of 5 stars

Very good

Very good. Very understanding about my situation

Date of experience: June 3, 2024

HA
5 out of 5 stars

Bianca was very quick to check the…

Bianca was very quick to check the details and helped make the right arrangements. Very professional and helpful

Date of experience: June 1, 2024

MC
5 out of 5 stars

Helpful agent

Had an outstanding debt that I didn't know who I owed to, had a call from a lady called Kat who handled it very helpfully and professionally with an affordable repayment plan.

Date of experience: May 31, 2024

SM
5 out of 5 stars

Lovely polite and helpful lady named…

Lovely polite and helpful lady named kat very happy with the arrangement thank you kat

Date of experience: May 31, 2024

KC
5 out of 5 stars

Employer Connor has been a huge help, no complaints.

Been dealing with a quite stressful situation between companies. Connor has been an absolute god send at helping me resolve the complicated issue and has been nothing but patient and supportive during this. I can not praise him enough. So thank you Connor for everything.

Date of experience: May 31, 2024

LS
4 out of 5 stars

Excellent call

Excellent call. Ishmer was very helpful and ensured my account is all up to date. Very polite, excellent customer service.

Date of experience: May 31, 2024

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