Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 751 - 760 of 996 reviews
A
5 out of 5 stars

Keo appears very helpful and was very…

Keo appears very helpful and was very helpful for me was wording for nothing was given peace of mind after the conversation thank you

Date of experience: June 6, 2024

AF
5 out of 5 stars

Biance was amazing and very…

Biance was amazing and very understanding in solving my query

Date of experience: June 6, 2024

SB
5 out of 5 stars

Genuine Honest People

After having my benefit stopped by what I can assume was a whitch doctor who medically deemed me fit to work (I've been waiting six years for a transplant arthritis diabetes and encephalopathy, and insomnia) I spoke to Samuel at TM Legal who thoroughly reassured me and understood my situation

Date of experience: June 6, 2024

KF
5 out of 5 stars

I was very happy with the service I…

I was very happy with the service I received The representative was very friendly and understanding and helped me with my problem very quickly.

Date of experience: June 5, 2024

L
5 out of 5 stars

Very understand and helpful

It’s never a situation you want to be in, having to pay a debt off via an agency but I’ve always found them understanding and helpful and they have always made sure my repayments are within what I can actually afford. The call handler today was Sam and he was really kind and helpful.

Date of experience: June 5, 2024

G
5 out of 5 stars

I made the call to TM legal after my…

I made the call to TM legal after my case was passed over from ACI. I tried explaining that I was in hospital and unable to pay. Today I contacted tm legal and spoke to Connor. He was totally understanding with my current situation and he has helped me get a breathing space. While I sort or my personal health. Big thank you Connor. Gary

Date of experience: June 5, 2024

RF
5 out of 5 stars

Talked to a guy named Keo

Talked to a guy named Keo. Very helpful. Was excellent

Date of experience: June 5, 2024

TW
5 out of 5 stars

Cj was helpful

Cj was helpful

Date of experience: June 4, 2024

JC
5 out of 5 stars

The customer service person

The customer service person, i believed his name was Adam was really good and very helpful. Thanks

Date of experience: June 4, 2024

L
5 out of 5 stars

Keo was extremely helpful in sorting…

Keo was extremely helpful in sorting out my situation.

Date of experience: June 3, 2024

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