The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
Had a lovely guy ash help me with my situation all handled really well xx
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
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www.tm-legalservices.co.uk1,000 total • Write a review
Biance was amazing and very understanding in solving my query
Date of experience: June 6, 2024
After having my benefit stopped by what I can assume was a whitch doctor who medically deemed me fit to work (I've been waiting six years for a transplant arthritis diabetes and encephalopathy, and insomnia) I spoke to Samuel at TM Legal who thoroughly reassured me and understood my situation
Date of experience: June 6, 2024
I was very happy with the service I received The representative was very friendly and understanding and helped me with my problem very quickly.
Date of experience: June 5, 2024
US
It’s never a situation you want to be in, having to pay a debt off via an agency but I’ve always found them understanding and helpful and they have always made sure my repayments are within what I can actually afford. The call handler today was Sam and he was really kind and helpful.
Date of experience: June 5, 2024
US
I made the call to TM legal after my case was passed over from ACI. I tried explaining that I was in hospital and unable to pay. Today I contacted tm legal and spoke to Connor. He was totally understanding with my current situation and he has helped me get a breathing space. While I sort or my personal health. Big thank you Connor. Gary
Date of experience: June 5, 2024
Talked to a guy named Keo. Very helpful. Was excellent
Date of experience: June 5, 2024
The customer service person, i believed his name was Adam was really good and very helpful. Thanks
Date of experience: June 4, 2024