Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 701 - 710 of 996 reviews
BM
5 out of 5 stars

I spoke to someone called Declan and he…

I spoke to someone called Declan and he was very kind and patient, excellent service

Date of experience: June 20, 2024

KR
5 out of 5 stars

Very helpful and understanding spoken…

Very helpful and understanding spoken to CJ very helpful and help me out thanks CJ give them a call

Date of experience: June 20, 2024

k
5 out of 5 stars

Really helpful and reasurring.Went…

Really helpful and reasurring.Went above and beyond to help me.

Date of experience: June 20, 2024

MA
5 out of 5 stars

First time Caller -

A bit anxious calling them but the lady - Bianca was so helpful, very understanding and showed empathy towards my current situation. A very, very affordable payment plan was set up for me within 10mins of the call. My details, security check etc… all done at the beginning of the call. Thank you for helping me to avoid making a bad situation so much worse! Don’t worry - make the call, try not to avoid the letters & texts, whatever contact TM Legal are trying to make, they will assist and advise 💯

Date of experience: June 19, 2024

AB
5 out of 5 stars

The gentlemen i spoen to eas very…

The gentlemen i spoen to eas very helpful and understood my circumstances and was very help with my enquiry and repaying my debt off and just eould like to thank him for his help

Date of experience: June 19, 2024

L
4 out of 5 stars

Bianca was helpful today

Bianca was helpful today

Date of experience: June 19, 2024

JB
5 out of 5 stars

Samuel was very helpful

Samuel was very helpful, and quick to resolve my issue.

Date of experience: June 19, 2024

B

Ben

US

5 out of 5 stars

Spoke to Kat

Spoke to Kat. Very polite and calm. Heard everything once and was not repeating myself. Happily went thru the process with a smile. Well done

Date of experience: June 18, 2024

Nh
1 out of 5 stars

Several calls 3 threatening texts and a…

Several calls 3 threatening texts and a threatening letter all over a missed payment of £1 which has been payed on the due date!! Been waiting days for a call back from somebody senior after venting my anger this firm are bullies

Date of experience: June 18, 2024

M

Mi

US

5 out of 5 stars

Kat was super helpful and professional

Kat was super helpful and professional

Date of experience: June 18, 2024

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