Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 691 - 700 of 996 reviews
C
5 out of 5 stars

Great service provided by Kat today!

Great service provided by Kat today!

Date of experience: June 24, 2024

KJ
5 out of 5 stars

Very helpful and very friendly sorted…

Very helpful and very friendly sorted my problem in minutes without issue

Date of experience: June 24, 2024

C
5 out of 5 stars

Danielle was very helpful polite and…

Danielle was very helpful polite and kind perfect service

Date of experience: June 24, 2024

P
5 out of 5 stars

Professional service

Danielle the call handler very professional and understanding. Great service helpful advice non judgemental. Left feeling at ease

Date of experience: June 24, 2024

DS
5 out of 5 stars

Danielle was proper sound

Danielle was proper sound. Sometimes debt collection agencies can be really pushy and interrogating. We setup a plan that I could afford. I’ve been getting lots of calls from TM legals outsourced centre in South Africa. I hadn’t heard of TM legal but the debt has recently been passed onto them. So I was a little bit dubious with being called from a Blackpool number with them being off shore asking to discuss a ‘personal matter’ it made this process sound really suspicious. She explained how they had obtained my work number and lots more. Give this gal a raise she’s decent at her job! 💪

Date of experience: June 21, 2024

cD
5 out of 5 stars

Keo was very nice and helpful

Keo was very nice and helpful

Date of experience: June 21, 2024

BW
5 out of 5 stars

Faultless experience

The chap I spoke to 'Clint' was brilliant. He was really understanding of my circumstances and helped me work out an affordable repayment plan based on my circumstances. Maybe I should have called them sooner.

Date of experience: June 21, 2024

FW
4 out of 5 stars

Good service

Danielle was pleasant, efficient and supportive.

Date of experience: June 21, 2024

JM
5 out of 5 stars

Spoke to Daniela very polite and…

Spoke to Daniela very polite and helpful ,explained everything

Date of experience: June 21, 2024

SE
5 out of 5 stars

The ladies name was Charlotte.charlotte…

The ladies name was Charlotte.charlotte was very helpful thank you very much

Date of experience: June 20, 2024

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