The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
Had a lovely guy ash help me with my situation all handled really well xx
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
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www.tm-legalservices.co.uk1,000 total • Write a review
US
Be careful with this company. While they appear to nice and when you're down and trying to live on just 9 pound a day, they'll ask you if you can borrow money to pay a debt. You can be at your lowest ebb when you're going through all sorts of health issues and they will ask you if you can borrow money from someone. Remember people, get that call recorder app installed on your phone so you protect yourself.
Date of experience: May 14, 2025
US
Your company os horrible. Criminals. Because yoj stolen my details online Because my information is online which I'm struggling to get it corrected. Yoy lied. And gone to court to write evil on me. I will get it sorted out regardless still on the process. You are evil.
Date of experience: May 13, 2025
Keo was a delight. Helpful, polite and efficient. Thank you .
Date of experience: May 9, 2025
US
Today was my final call with TM legal. Rachel was lovely and informative. Along with supportive. From the first time they got in touch due to a impending baliff collection from.the courts, they have been so helpful. It was a scary time for me. I was absolutely lost. Advised I go through money wellness and step change. Meanwhile setting up an affordable plan until my dro was sorted out. Thank you so much, for not being aggressive, and looking to help.
Date of experience: May 8, 2025
I spoke to Rimel ( apologies if my spelling of her name is inaccurate) She was friendly, professional, empathic and thorough. I came away from the call feeling much happier and less stressed. This lady is an asset to your company - outstanding!
Date of experience: May 8, 2025