Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

Company details

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
mc
1 out of 5 stars

Be careful with this company

Be careful with this company. While they appear to nice and when you're down and trying to live on just 9 pound a day, they'll ask you if you can borrow money to pay a debt. You can be at your lowest ebb when you're going through all sorts of health issues and they will ask you if you can borrow money from someone. Remember people, get that call recorder app installed on your phone so you protect yourself.

Date of experience: May 14, 2025

ST

S T

US

1 out of 5 stars

Your company os horrible

Your company os horrible. Criminals. Because yoj stolen my details online Because my information is online which I'm struggling to get it corrected. Yoy lied. And gone to court to write evil on me. I will get it sorted out regardless still on the process. You are evil.

Date of experience: May 13, 2025

T

Tom

US

5 out of 5 stars

Great help!

Lady I spoke to was very understanding and was made to feel at ease about a very worrying situation!

Date of experience: May 12, 2025

C
5 out of 5 stars

Reo was massively helpful

Reo was massively helpful

Date of experience: May 10, 2025

C
5 out of 5 stars

So supportive!

Spoke to Aiden today and he was very supportive and helpful! Don’t know why I put off phoning for so long thank you for all your help today

Date of experience: May 9, 2025

S

SJC

US

4 out of 5 stars

Very helpful and understanding

Very helpful and understanding. Listening to other things that might be going on in your life such as mental health problems and making your health matter first and the breaking down what I had to do in a simple easy way.

Date of experience: May 9, 2025

CB
5 out of 5 stars

Keo was a delight

Keo was a delight. Helpful, polite and efficient. Thank you .

Date of experience: May 9, 2025

PD
5 out of 5 stars

Akeer was very helpful and explained…

Akeer was very helpful and explained above and beyond ty

Date of experience: May 9, 2025

C
5 out of 5 stars

Today was my final call with TM legal

Today was my final call with TM legal. Rachel was lovely and informative. Along with supportive. From the first time they got in touch due to a impending baliff collection from.the courts, they have been so helpful. It was a scary time for me. I was absolutely lost. Advised I go through money wellness and step change. Meanwhile setting up an affordable plan until my dro was sorted out. Thank you so much, for not being aggressive, and looking to help.

Date of experience: May 8, 2025

PL
5 out of 5 stars

Customer call with Rimel

I spoke to Rimel ( apologies if my spelling of her name is inaccurate) She was friendly, professional, empathic and thorough. I came away from the call feeling much happier and less stressed. This lady is an asset to your company - outstanding!

Date of experience: May 8, 2025

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