Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
N
1 out of 5 stars

Terrible company

Terrible company! Have offered to settle my account over 30 times and still get harrassed. Disgraceful company 30+ calls a day

Date of experience: May 27, 2025

Rh
5 out of 5 stars

i have spoken to billy and shaun

the agents i have spoken to, billy and shaun were so understanding and helpful. took my health conditions into account. went out of their way to be kind and respectful to me. If only other agents from other companies were the same. these guys deserve some credit and maybe a word of distinction

Date of experience: May 23, 2025

S
5 out of 5 stars

Kind and understanding agent

Kind and understanding agent

Date of experience: May 23, 2025

k
5 out of 5 stars

Billy was so helpful so respectful and…

Billy was so helpful so respectful and understanding

Date of experience: May 22, 2025

NM
5 out of 5 stars

I was very happy how my problem was…

I was very happy how my problem was dealt with such kind and understanding response much appreciated thank you

Date of experience: May 21, 2025

A
5 out of 5 stars

Spoke with Renell

Spoke with Renell, she was very understanding & helpful and we solved my issue acceptable to both of us. Great service thank you

Date of experience: May 21, 2025

M
5 out of 5 stars

Very helpful :)

Very helpful :)

Date of experience: May 19, 2025

TC
5 out of 5 stars

TM Legal

Everyone I have spoken to from TM Legal (whilst dealing with an incredibly difficult time) have been helpful, but I would like to say particularly that Corrine is one of the most understanding, genuinely caring individuals I could have wished to have spoken to. She helped me set up an arrangement which has been extremely helpful, but was also patient and kind and supportive and I genuinely couldn’t thank her enough at a time where I needed that understanding and kindness. She is an asset to TM Legal and I will be eternally grateful for her help.

Date of experience: May 19, 2025

DH
5 out of 5 stars

Billy was amazing and really helpful so…

Billy was amazing and really helpful so understanding and so reassuring to me and sorted everything out nice and calmly and he didn’t make anything complicated as I told him I had just come out of hospital yesterday having had a knee replacement surgery and was in a lot of pain. Thank you so much Billy, speaking to you was a breath of fresh air it was hassle free and you had a caring attitude which I think is rare these days when speaking to debt management people. What a great guy.

Date of experience: May 15, 2025

pm
5 out of 5 stars

Ash made me feel really welcome and…

Ash made me feel really welcome and understood my circumstances! He helped me and made me feel comfortable enough with everything. He was absolutely amazing!

Date of experience: May 15, 2025

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