Review summary

The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

g
Resonable price

Resonable price. Fast delivery.

BR
Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.

c
Good product well priced ,

Good product well priced , Came promptly

Company details

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All reviews

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Showing 71 - 80 of 996 reviews
C
5 out of 5 stars

Absolutely remarkable service

Absolutely remarkable service, I messed my order up and Jamie and Dom sorted it so I wasn’t out of pocket and could collect my order straight away !

Date of experience: April 30, 2025

GS
5 out of 5 stars

Brilliant company

Brilliant company to buy from, everything I always need in stock and mega quick delivery!

Date of experience: April 29, 2025

N
5 out of 5 stars

Excellent

Thermostat arrived on time and in perfect working order. Will more than likely order from here again when upgrading our heating set up.

Date of experience: April 25, 2025

J
5 out of 5 stars

It was easy to order and our items…

It was easy to order and our items arrived promptly.

Date of experience: April 25, 2025

AP
5 out of 5 stars

Products arrived on time

Products arrived on time Thank-you

Date of experience: April 23, 2025

S

Sue

US

5 out of 5 stars

Seamless

Seamless. Ordered on Saturday and delivered day after a bank holiday. Products as expected and good price.

Date of experience: April 22, 2025

n
5 out of 5 stars

fast delivery

fast delivery. I like special offers and I got a good one.

Date of experience: April 22, 2025

MD
5 out of 5 stars

Underfloor Heating Mat & Thermostat

I was kept informed on the progress of my order and it was promptly delivered. It was securely wrapped and packaged. It has yet to be installed.

Date of experience: April 20, 2025

GK
5 out of 5 stars

Will use again

Purchased a single circuit pump pack from the website which was competitively priced and delivered next day. I needed to alter part of the pack, the return and credit was promptly arranged by Joe Thanks

Date of experience: April 20, 2025

KF
5 out of 5 stars

Prompt service and safe delivery,

Prompt service and safe delivery, Part ordered as replacement just the jobπŸ‘πŸ˜

Date of experience: April 19, 2025

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