Review summary

The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

g
Resonable price

Resonable price. Fast delivery.

BR
Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.

c
Good product well priced ,

Good product well priced , Came promptly

Company details

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
SM
5 out of 5 stars

Very easy company to do business with

Very easy company to do business with, flooring came as ordered, they explained how it should be installed. Sent detailed instructions with the order too. 100% would use again, they even gave me a support call when I was a bit confused. All in all, 5 stars would recommend (and am doing!)

Date of experience: August 16, 2023

JB
5 out of 5 stars

Awesome service

Awesome service, deliveries on time! Really helpful over the phone, costs are really competitive. Highly recommend!

Date of experience: August 15, 2023

MW
5 out of 5 stars

Fast, efficient, good purchase

Products arrived extremely fast, with no issues during the payment and buying issues. One part of the parcel arrived poorly packaged, but no damage to the product. Would recommend and use again

Date of experience: August 15, 2023

R
5 out of 5 stars

Excellent service

Excellent service, fast delivery, great products and good website. 10/10

Date of experience: August 15, 2023

MP
4 out of 5 stars

Fast and easy transaction

Fast and easy transaction

Date of experience: August 15, 2023

T

Tom

US

1 out of 5 stars

Delivery problem

Fedex was the problem waited in for 3 days for delivery

Date of experience: August 14, 2023

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