Review summary

The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

g
Resonable price

Resonable price. Fast delivery.

BR
Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.

c
Good product well priced ,

Good product well priced , Came promptly

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
MD
5 out of 5 stars

Great service from start to finish

Great service from start to finish. Easy online ordering process with fast delivery.

Date of experience: May 21, 2025

B
5 out of 5 stars

I'd ordered the wrong thickness…

I'd ordered the wrong thickness insulation online. I soon realised and quickly phoned their sales team who were extremely helpful with getting my order changed, hassle free, and the cost difference refunded almost immediately. Thank you. Happy with your service and the product.

Date of experience: May 20, 2025

A
5 out of 5 stars

Very helpful

Very helpful. Great price

Date of experience: May 19, 2025

MW
5 out of 5 stars

Good price, reliable delivery.

Good price, swift delivery, product arrived as described.

Date of experience: May 19, 2025

Do
5 out of 5 stars

Good range and prices

Good range, stock and pricing. Prompt delivery so all very smooth

Date of experience: May 19, 2025

IW
5 out of 5 stars

Quality for tradesmen

As always quality goods delivered on time on the date stated. Never had a problem with these guys. Pricing is always on point too. One less thing for a busy tradesman to worry about

Date of experience: May 18, 2025

Bo
5 out of 5 stars

Great Service

Very easy to order from, good prices very fast delivery

Date of experience: May 16, 2025

RH
5 out of 5 stars

Excellent service all round

Excellent service all round. My order was delivered as advised less than days after I placed the order. The online installation videos are all excellent. Will definitely order again.

Date of experience: May 15, 2025

AR
5 out of 5 stars

Service quality

From the very first conversation to the successful completion of our project, Dom and the entire team provided exceptional service. We were exploring heating alternatives for our garden room and decided on the innovative heated skirting option. Dom and his team's guidance and support were invaluable in navigating the planning and installation process. Their expertise and dedication made the entire experience seamless. We wholeheartedly recommend Dom and their company for any upcoming projects. They are truly a pleasure to do business with!"

Date of experience: May 12, 2025

T
5 out of 5 stars

Quick friendly service

Jaime was prompt and helpful with getting an urgent order out as quickly as possible

Date of experience: May 12, 2025

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