Review summary

The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

g
Resonable price

Resonable price. Fast delivery.

BR
Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.

c
Good product well priced ,

Good product well priced , Came promptly

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
S
5 out of 5 stars

The backer boards are of a good…

The backer boards are of a good quality, far cheaper then most places I looked. Delivery was on time. Will definitely use this place again.

Date of experience: June 12, 2025

C
5 out of 5 stars

Always 1st class

Always 1st class, arrived quickly as stated, used this company lads of times

Date of experience: June 12, 2025

PM
4 out of 5 stars

does what is ses

does what is ses

Date of experience: June 12, 2025

KM
5 out of 5 stars

It was all delivered next day after an…

It was all delivered next day after an online communication so managed to complete job on time and customer is happy. Thank you

Date of experience: June 12, 2025

SE
5 out of 5 stars

Great price good service

Great price good service

Date of experience: June 11, 2025

JN
5 out of 5 stars

All very straight forward ,and fast…

All very straight forward ,and fast delivery

Date of experience: June 11, 2025

g
5 out of 5 stars

Third time of ordering

Third time of ordering, great customer service and ease of ordering. Prices reasonable too.

Date of experience: June 8, 2025

My
5 out of 5 stars

Quick delivery

Quick delivery Goods in very good condition One of the best prices Very happy note the first every single time

Date of experience: June 8, 2025

DG
5 out of 5 stars

I got to comunicate directly with one…

I got to comunicate directly with one of your sales people. He was very friendly and helpful. He also placed the order very quickly and it came next day as we planned. Great service. Thank you very much. The Pro Worm system is great and I will be using it again. This is my second purchase from you and I highly recomand your company! It was a pleasure to do business with you! Daniel

Date of experience: June 6, 2025

P
5 out of 5 stars

Delivered as promised

Delivered as promised

Date of experience: June 6, 2025

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