Very quick delivery free of charge and…
Very quick delivery free of charge and easy to cut tile backer board
The Underfloor Heating Store
Reviews 1,000•
4.7
Shopping & Retail4.7
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Resonable price
Resonable price. Fast delivery.
Out of stock
I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.
Good product well priced ,
Good product well priced , Came promptly
Company details
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All reviews
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Showing 21 - 30 of 996 reviews
pc
5* Partnership
placed the order as usual came back quick with delivery arrived within 2 days value and used many times and the quality is excellent and a price to match - we continue to use when when ever we need Under floor heating for our clients
Date of experience: June 20, 2025
JB
Jaz B
US
Legends
These legends don’t just deliver underfloor heating—they deliver trust, precision, and pure customer joy in shrink wrap. I’ve ordered multiple times, and every experience has been 🔥. Had a query on my first order and spoke to a lady who was so helpful, she practically solved world peace while sorting my delivery. Since then? Every single parcel—on time, airtight, faultless. This isn’t just a company—it’s a flipping movement. My “Go-To”? Nah. This is my “Won’t-Go-Anywhere-Else”. Would I recommend them? Only if you enjoy flawless service and toasty floors. To the team: Keep doing what you do—’cause you’re not just heating homes… you’re warming hearts..!
Date of experience: June 19, 2025
RT
Flawless from start to finish
Flawless from start to finish. Very simple and concise product descriptions and flexible ordering process made it one of the easiest purchases in this entire project.
Date of experience: June 19, 2025
M
just great quick and fast delivery
just great quick and fast delivery
Date of experience: June 16, 2025
DB
Very prompt service
Very prompt service, and patient explanation of how the heating is installed. Thank you
Date of experience: June 14, 2025
JW
Wonderful supportive company that has a…
Wonderful supportive company that has a on hand team for technical back up and customer service, you get to speak to an operative quickly, thanks to Calum especially in technical support, his help quickly identified an error with my order, I was close to ripping up a newly tiled floor, amazing
Date of experience: June 14, 2025
tf
I contacted ProWarm recently to get…
I contacted ProWarm recently to get some advice and product information for an upcoming underfloor heating project. Callum was extremely knowledgeable and took the time to understand my requirements, offering practical suggestions Even though I haven’t placed the order yet, their customer service has been excellent — quick to respond and very professional. Based on this experience, I’ll definitely be going with ProWarm for the project. Great first impression!
Date of experience: June 13, 2025
DF
Great service
Straight forward website to navigate, all required products were easy to find and delivery was quicker than expected.
Date of experience: June 13, 2025
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