Very easy to access and very good…
Very easy to access and very good service
The Online Clinic is a UK-based online healthcare provider licensed by the Care Quality Commission (CQC). It offers a range of medical services, including remote consultations with General Medical Council (GMC) registered doctors who can prescribe medications for various conditions. The platform caters to individuals seeking convenient access to healthcare without the need for in-person appointments. Customers can consult with healthcare professionals about more than 30 different medical conditions, including sexual health, respiratory issues, and chronic pain management. After completing a medical history questionnaire, patients receive tailored medication recommendations, which are then dispensed from a UK licensed pharmacy with next-day delivery. The Online Clinic aims to provide a secure and efficient healthcare experience for those seeking timely medical advice and treatment in the comfort of their own homes.
The Online Clinic receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the promptness of medication dispatch and the ease of the overall process. Customers highlight the outstanding communication and professionalism of the staff, noting that their inquiries are addressed swiftly and prescriptions are delivered as promised.
Many express gratitude for the timely assistance, especially in urgent situations. However, a few critical reviews mention issues with medication availability and complexity in certain cases, indicating that some customers felt their needs were not adequately met. Despite these concerns, the majority of users report a highly satisfactory experience. Overall, The Online Clinic is regarded as a reliable and effective service for obtaining medications.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 26 | 4.8 | 17 |
| Jul 26 | 4.7 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good, quick and easy experience”
“If you genuinely offer an emergency repeat prescription service, don’t waste potential customers’ time when they need...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.0 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | −33% | 407 |
Bottom line: The Online Clinic is #2 of 5 on overall rating in this group.
60 reviews of The Online Clinic. Filter by what matters to you.
Very easy to access and very good service
The consultation was quick to complete and the response was same day. It was easy to answer the consultants question to me, and medication approved very quickly. I was able to order my medication the day after my initial contact, and then received the medication with next day delivery. Brilliant and prompt service and would definitely recommend.
Terrible I will never use their service ever again. They’re so rude so disrespectful and scammers.
Very easy to order medication I required
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Fantastic service and amazing results! This is my second order with The Online Clinic and I honestly couldn’t be happier. The service has been absolutely brilliant — always quick, smooth, and very professional. The results have been incredible so far — I’ve lost 2 stone already! My hunger and cravings (especially for snacks!) have pretty much disappeared, which has made such a huge difference to my daily life. I’ve had five injections so far and they’ve been so easy to use, and the needles don’t hurt at all — I was a bit nervous at first, but there was nothing to worry about. I’m genuinely so pleased with everything — both the service and the results. I would 100% recommend The Online Clinic to anyone thinking about it!
Straightforward and very expedient.
Easy navigation through website. Extremely quick response on the website, even from a GP.
After being let down by my GP and waiting 1.5 years despite blood tests showing very low testosterone levels, I decided to look elsewhere and found The Online Clinic. I was naturally skeptical about using an online doctor for the first time, but their excellent reviews gave me the confidence to try them. It was the best decision. They have truly helped me find balance in my life again. The team is incredibly responsive, helpful, and easy to reach—someone is always there to assist, even on a Sunday. Highly recommended!
Fast Reliable and Effective
After being told a few days previously that my medication would not be shipped out just yet due to the extreme heat and it needing to be stored and kept cold , on the hottest day yet I had a message to say it was being delivered. I was not going to be home, my postman decided instead of leaving it in a shady spot or delivering to a neighbour that he would leave it in the full sun and sign for the package himself (granted that is not online clinics fault but hold on for a minute) When I had arrived back home , I brought my package inside, the cool packs inside to keep it cold had melted and were warm, along with my medication. After contacting online clinic for help with this, they told me that the medication would be fine even after telling them how long it had been left in direct sun for. I told them too, which they already know that this medication could not be left out for more than a few hours in 30 degree heat, it had been 2.5 hours just on my doorstep in 34 degree heat. I asked if they could guarantee that it would be safe to use after they told me it was fine and they said yes. I was uncomfortable and not happy with this response and they didn’t seem to want to help rectify this. I’ve since cancelled my automatic subscription with them, medication has been disposed of and I’m now down almost £200 The only reason I’ve given them an extra star is because I have used them for a few months now and they have been great any other time
Quick response and the Gp asked me relevant questions about my history - which made me feel valued
Good service. Easy to use. Highly professional.
Quick delivery, reasonable price, kept updated. Thank you Online Clinic.
Great communication and customer service
The Online Clinic is a UK-based online healthcare provider licensed by the Care Quality Commission (CQC). It offers a range of medical services, including remote consultations with General Medical Council (GMC) registered doctors who can prescribe medications for various conditions. The platform caters to individuals seeking convenient access to healthcare without the need for in-person appointments. Customers can consult with healthcare professionals about more than 30 different medical conditions, including sexual health, respiratory issues, and chronic pain management. After completing a medical history questionnaire, patients receive tailored medication recommendations, which are then dispensed from a UK licensed pharmacy with next-day delivery. The Online Clinic aims to provide a secure and efficient healthcare experience for those seeking timely medical advice and treatment in the comfort of their own homes.
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