Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	5.0	60	100%		● Low

5.0 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2026.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 5.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Honest Utility GroupThis company	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	60
Origin Energy	4.4 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Wessex Water	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	1,000
So Energy	4.4 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	999
Calor Gas Ireland	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	696

Bottom line: Honest Utility Group is #1 of 5 on overall rating in this group.

Graeme Hillary

1 review

Apr 6, 2024

First Class

I first became aware of Honest Electricals when they carried out work at my parents home installing and commissioning a PV system under a scheme as my parents are elderly, and I am glad I did. From the very start with my initial enquiry call, through system design and quote, to post installation follow up Stephen and the team have been amazing, to the point where I almost don't know where to start with this review. Technical perspective: Stephen and the team ensured they listened to my needs fully, exploring different options for both the current need and also future needs to ensure my system was future ready and we finally settled on 6kw of PV panels, 13kw of battery storage and a Solar diverter to send excess electricity to heat my domestic hot water. The results speak for themselves, over the four weeks after commissioning, my electricity bill is in the region of 20p per day and my domestic gas usage to heat water has reduced by over 50%. Customer Service perspective: Its hard to sum this up adequately, nothing was too much trouble before, during and after installation. Stephen and the team ensured I was kept informed of plans and timelines, they ensured that I didn't get the job THEY wanted to install but got the job I wanted installed, all while acting as the experts that they are, so that in the end the installation was a job both they and I are proud of. Customer Focus perspective: Stephen and the team that did the installation were warm, friendly and approachable and were clearly focused on not just doing a job but doing a GOOD job which could be seen in not only the standard of their work but the pride they took in that standard. As I work from home, I was around during the installation and the three guys didn't just interact with myself and my wife in relation to the job, but laughed, joked and had fun as they worked. In short, and I chose these words carefully, it was an absolute pleasure have the guys in my home and would do so again any time. To sum this review up, I have had a first class system, supplied by a first class company, installed by three of the nicest people you could ever meet.

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Honest Utility Group reviews & trust report

Honest Utility Group has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 60 positive reviews

How it compares

Reviews

Customer reviews (60)

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Everyone was very pleasant and…

Thank you for guiding me through the…

Lovely warm cottage

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About Honest Utility Group

Month	Average	Reviews
Oct 25	5.0	1
Nov 25	5.0	3
Dec 25	—	0
Jan 26	—	0
Feb 26	5.0	1
Mar 26	5.0	4
Apr 26	—	0
May 26	—	0
Jun 26	—	0
Jul 26	5.0	3
Aug 26	—	0
Sep 26	5.0	3