Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

1,000 total • Write a review

Showing 851 - 860 of 996 reviews
Mj
5 out of 5 stars

They were easy to deal with and very…

They were easy to deal with and very polite at all times.The driver who came to collect it was really nice and very efficient.The agreed price was paid into my account promptly.No hassle at all.

Date of experience: May 14, 2024

PG
5 out of 5 stars

Fab experience from the first call…

Fab experience from the first call right through to the fab collection chap. Slick, great communication, really good service. Can't recommend them enough.

Date of experience: May 14, 2024

JN
1 out of 5 stars

Arranged Collection on Day I Had Said I Was Unavailable

Frustratingly a collection was arranged on a day I was away despite me telling the CBG that I was unavailable. The costs associated with their own error meant that offer was reduced by £700 to an unacceptably low amount. Very disappointing experience.

Date of experience: May 14, 2024

h
1 out of 5 stars

AVOID, AVOID, AVOID, AVOID.

I have a Toyota Celica GT, it is in absolutely mint condition and these type of cars sell for around £5000/£6000 in similar condition across many selling platforms. These mugs offered me £709 online and after calling them to check if they had possibly made a mistake some absolute tool tries to tell me that no one wants a 19 year old car and the other selling platforms I told him about 'are all wrong' and my immaculate car 'is not worth that much at all'. I know who I am more inclined to believe about it's true value and it is definitely NOT this bunch of chancers. AVOID. P.s better luck next time 'the car buying group' for trying to get my review of your rip-off company removed here, you obviously failed. !!!!!!

Date of experience: May 13, 2024

Z
5 out of 5 stars

Good contact and pace

Really good and once the process was started they were quick to call and keep contact.

Date of experience: May 11, 2024

S
5 out of 5 stars

Sean at the car buying group was amazing

Sean at the car buying group was amazing! We managed to get the price we were looking for and with no problems. Sean made the whole process so easy and straightforward. Would highly recommend this company if your looking to sell your car

Date of experience: May 10, 2024

GM
5 out of 5 stars

Quick easy sale

Quick easy sale and paid before the vehicle

Date of experience: May 10, 2024

SG
5 out of 5 stars

Very good……..

Very good ……

Date of experience: May 10, 2024

DT
5 out of 5 stars

Very helpful from start to finish…

Very helpful from start to finish absolutely no hassle payed what they said and when they said. Would highly recommend

Date of experience: May 9, 2024

C

CB

US

5 out of 5 stars

Efficient

Efficient, polite and straightforward process. Helpful that collection point was venue of my choice.

Date of experience: May 9, 2024

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