Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

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Showing 841 - 850 of 996 reviews
P
5 out of 5 stars

Excellent service

Excellent service, initial offer accepted and processed smoothly. Collection smooth with car remaining here until agreed sum seen in my bank account. Would have liked a higher price but much better than CarWow and proving We Buy Any Car’ boast a lie.

Date of experience: May 16, 2024

MH
1 out of 5 stars

Pushy buying technique

Pushy buying technique. Multiple voicemails, emails and calls per day. Details already processed and given quote. Quote was abysmal. Ended up getting Β£1300 extra elsewhere. Emailed the company asking for my details to be removed but still multiple contacts after this. Do not even bother with this company. Pushy. Pushy. Pushy

Date of experience: May 16, 2024

M
5 out of 5 stars

Really good platform for car sales

Really good platform for car sales

Date of experience: May 16, 2024

EA
5 out of 5 stars

Easy process

Really easy process and everyone I spoke with was super helpful and pleasant.

Date of experience: May 15, 2024

MP
5 out of 5 stars

They offered me a good deal on my car.

They offered me a good deal on my car. The collection driver arrived,he did the Checks on my vehicle.sent the photos Over to the company,They were happy and paid the full amount within 30 minutes. They were happy,and I'm happy.

Date of experience: May 15, 2024

C
4 out of 5 stars

market value for car received with…

market value for car received with minimum fuss. collection was very smooth

Date of experience: May 15, 2024

BM
3 out of 5 stars

The service was great

The service was great

Date of experience: May 15, 2024

IR
5 out of 5 stars

Really good from start to finish

Really good from start to finish talked through everything and the price they guaranteed was the price they paid no quibble no problem. Megan S was really helpful and, I think it was Steven which came to collect the car who was also really good and efficient.

Date of experience: May 15, 2024

JS
5 out of 5 stars

Excellent service

Very efficient friendly staff who kept us informed throughout the process. Also offer a quick and easy way to value car and fair price. They collect the car and trf funds direct to bank account Excellent service

Date of experience: May 15, 2024

LH
5 out of 5 stars

Efficient.

Efficiency and total contact, leaving you with confidence for a good and final outcome for the eventual sale.

Date of experience: May 14, 2024

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