Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

The service is convenient; the doctor is great!

Dr John Hawrot was prompt (!). Think about that: How often have you had a doctor meet with you on time? He asked good questions, related to the nature of my visit. He was kind and respectful, even about things we disagreed on ... which says a lot about his character. He was understanding and provided the help I was looking for. The Teledoc experience was new to me. I'm very impressed. I have mobility issues, so it was especially nice not to have to go somewhere. If you have a busy schedule or young children you would have to bring to a doctor visit, this would also be advantageous. It's definitely convenient. You are able to view biographies of doctors and choose the one you think fits you best. I chose right! :-) I would definitely recommend Teladoc and Dr Hawrot.

Helpful?
Andrea
Andrea
1 reviews
4 months ago
5 out of 5 stars

Samuel Rivera was an excellent doctor

Samuel Rivera was an excellent doctor, who cared and listened to me without trying to get me off of the phone and on to the next person. He is a wonderful, person, and anyone would be lucky to be heard (or seen!) by him!

Helpful?
ARIANA
ARIANA
1 reviews
4 months ago
5 out of 5 stars

Friendly and prompt

Prompt call back times

Helpful?
M Lopez
M Lopez
1 reviews
4 months ago
5 out of 5 stars

The wait for the call back was not long…

The wait for the call back was not long at all kept you informed when they would be calling

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Summer Y
Summer Y
1 reviews
4 months ago
5 out of 5 stars

Wonderful experience and great Doctor.

Wonderful experience and great Doctor.

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Brad
Brad
1 reviews
4 months ago
5 out of 5 stars

Very convenient and easy to use

Very convenient and easy to use. I really like that I can connect from home

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4 months ago
5 out of 5 stars

Fast, and you can reach people for assistance

I immediately spoke to someone after I registered, and my script was sent the same day. After my call they provided me with a message from my care team that listed my diagnosis, and additional information. There was an error, but I let them know and they reached out after normal business hours to make sure that it was fixed that same day. Everyone was so nice, and I couldn’t have been more grateful for them.

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Byrd
Byrd
1 reviews
4 months ago
5 out of 5 stars

Quick and easy

Quick and easy. Doc listened to me and cared about my input

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4 months ago
5 out of 5 stars

Teledoc a a great 24Hr / day option vs…

Teledoc a a great 24Hr / day option vs going to an urgent care and sitting for hours among really sick people.

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Robert Fought
Robert Fought
1 reviews
4 months ago
1 out of 5 stars

Don't call for animal bites

Called for a dog bite and specifically told the scheduler TWICE it was for a dog bite. Doctor calls me and says sorry we don't treat any kind of animal bite. I explained my conversation with the scheduler and he says you should call back and get a refund. I called back, explained the situation and they basically said FU no refunds.

Helpful?
CLIFFORD
CLIFFORD
1 reviews
4 months ago
5 out of 5 stars

Straightforward care with a provider…

Straightforward care with a provider who displayed empathy and shared knowledge of evidence based treatment.

Helpful?
4 months ago
5 out of 5 stars

Very easy progress

Very easy progress. I didn't have to leave my home when I was really too sick to travel to a medical facility nor sit in a waiting room for hours waiting to be seen.

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A L
A L
1 reviews
4 months ago
5 out of 5 stars

easy to use site connecting health care professional

It has been very helpful in scheduling and connecting me with a health care professional.

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4 months ago
5 out of 5 stars

My provider listened and validated my…

My provider listened and validated my concerns.

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DJ
DJ
1 reviews
4 months ago
5 out of 5 stars

Excellent treatment

I've had several visits now and every time they are very respectful, attentive and friendly. I would recommend this service to anyone.

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4 months ago
5 out of 5 stars

Great experience!

Great app, very convenient, wonderful physicians!!!

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Hott Dimplez
Hott Dimplez
1 reviews
4 months ago
5 out of 5 stars

I was able to get my blood pressure…

I was able to get my blood pressure medication with no issues. Quick & Fast it was amazing. I never knew I can get my medications refilled through Teladoc. It was amazing!

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sandra davis
sandra davis
1 reviews
4 months ago
5 out of 5 stars

So glad for this option of care!

I needed to get a doctor's opinion and information but did not have time in my day to be able to make an appt. with my GP So thankful for this option. Doctor was extremely helpful and I received the advice and treatment I needed to get on the mend.

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Kerry Emanuel
Kerry Emanuel
1 reviews
4 months ago
5 out of 5 stars

Awesome medical advice and wonderful…

Awesome medical advice and wonderful team.

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Ken Patterson
Ken Patterson
1 reviews
4 months ago
5 out of 5 stars

Teladoc appointment

It was easy to set up an online appointment for the time that was convenient for me. I got a call right at the scheduled appointment time. I had my medication prescribed to my pharmacy and was done with my appointment in three minutes. SOOOO easy!

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