Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Rob
Rob
1 reviews
4 months ago
5 out of 5 stars

No delay in scheduling

There was an online assessment, which allowed me to connect with a therapist directly -- the speed of which was much faster than other services. Within minutes of completing it, I was scheduled for my first appointment. There was a list of therapists and there were ones I could have scheduled for that afternoon.

Helpful?
4 months ago
5 out of 5 stars

Prompt and friendly.

Prompt, quick, clear, and helpful. The service was over the phone and my practitioner was friendly which eased my nerves. I was able to get the help I needed without having to leave my house which saved me hours of time and stress. From the appt request to the time we ended the call, it was only 15 minutes. The call was less than 5 mins itself.

Helpful?
Melinda Hanks
Melinda Hanks
1 reviews
4 months ago
5 out of 5 stars

The Dr was wonderful

The Dr was wonderful. A 2 min conversation and the prescriptions where sent in. No waiting at an urgent care center or dr's office.

Helpful?
4 months ago
5 out of 5 stars

It is easily accessible on time.

It is easily accessible on time.

Helpful?
4 months ago
5 out of 5 stars

Fast, convenient, and genuinely helpful care

I had a great experience using Teladoc Health. The appointment was easy to schedule and I was connected to a provider quickly. The doctor was thorough, understanding, and addressed my concerns without making me feel rushed. I got my prescription sent to my pharmacy right after the call. This service really helped me avoid a long wait at urgent care. I’ll definitely use Teladoc again when needed!

Helpful?
4 months ago
5 out of 5 stars

Definitely recommend Teladoc for health care needs

Lovely primary care provider. Listened to my needs and provider thorough recommendations.

Helpful?
4 months ago
5 out of 5 stars

Very thankful for the opportunity to…

Very thankful for the opportunity to use Teladoc for my needs, as life is so busy & there aren't local doctors for my needs. I absolutely love my therapist!! Jessica Corkery is AMAZING!

Helpful?
4 months ago
5 out of 5 stars

Quick and easy

I appreciated the quick response to my scheduled appointment along with a clear treatment plan. The response was easy to follow and I received a quick prescription to the local pharmacy! I appreciate having this as a plan benefit.

Helpful?
Ryan Turner
Ryan Turner
1 reviews
4 months ago
5 out of 5 stars

The doctor cared about me and wasn't…

The doctor cared about me and wasn't trying to rush me out. He did several tests and cared about my well-being. He was great. Highly recommend

Helpful?
Bernie
Bernie
1 reviews
4 months ago
5 out of 5 stars

Well done

Very pleasant conversation and thorough. Very pleased with the results and satisfied in accuracy.

Helpful?
4 months ago
5 out of 5 stars

Excellent service excellent Doctor…

Excellent service excellent Doctor quick easy and super reliable

Helpful?
Ashley
Ashley
1 reviews
4 months ago
5 out of 5 stars

Teledoc is superior to sitting in a waiting room

I didn't need to sit in a waiting room full of possibly contagious other people, the doctor asked questions and was prompt, wait time was minimal, and the doctor got my meds over to the pharmacy right away. The pharmacy called me as soon as they opened and they had them ready.

Helpful?
4 months ago
5 out of 5 stars

Proper Care

Quick response excellent care

Helpful?
4 months ago
5 out of 5 stars

The help they offer 24/7 online through…

The help they offer 24/7 online through the teledoc app. Is amazing fast service and understanding....

Helpful?
Jenine Buchs
Jenine Buchs
1 reviews
4 months ago
5 out of 5 stars

Excellent Service!!

Teladoc got back to me very quickly and the doctor was amazing that I talked to. He prescribed a prescription for me that was called in immediately. I will definitely call them again in the future.

Helpful?
anisa George
anisa George
1 reviews
4 months ago
5 out of 5 stars

Physician was kind

Physician was kind, helpful and a good listener. It was great to have this access during a weekend when I would have otherwise spent the day in the walk in clinic!

Helpful?
Holly
Holly
1 reviews
4 months ago
5 out of 5 stars

Short wait and short call

Short wait and short call! Got the meds I needed.

Helpful?
4 months ago
5 out of 5 stars

I was unaware that my insurance company…

I was unaware that my insurance company covered the service and when I found out it was just so convenient so amazing the doctors and nurse practitioners are awesome it's quick easy and it's just I love it I will use this as much as I can instead of having to go into a doctor's office great job and better

Helpful?
Michelle Hill
Michelle Hill
1 reviews
4 months ago
5 out of 5 stars

My session with therapist Raquel…

My session with therapist Raquel Outland went exceptionally well. She was proactive, listened attentively, and brought a deep sense of compassion and empathy to our conversation. I truly appreciated her thoughtful approach and felt heard and supported throughout. It was a meaningful and uplifting experience.

Helpful?
Carlos Guerra
Carlos Guerra
1 reviews
4 months ago
5 out of 5 stars

The patients and great assistants.

The patients and great assistants.

Helpful?

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